This dissertation explores the use of Customer Relationship Management (CRM) technologies and processes in a large Midwestern undergraduate public Institution of Higher Education. CRM systems and processes have operated in business and industry for some time, but only more recently are CRM systems being adopted and used for undergraduate student…

Teaching Supply chain management: A qualitative and quantitative approach to developing a supply chain management education framework Supply chain management is a new but ever evolving field, which results in an ongoing gap between what the field requires and those possessing the skills necessary to meet the field's requirements. While academic…

The "Forum Guide to Facility Information Management: A Resource for State and Local Education Agencies" helps state and local education agencies plan, design, build, use, and improve their facility information systems. It includes a review of why school facilities data matter and recommends a five-step process that an education agency…

Planning for the sustainability of data system integration should be a fundamental part of the initial project plan. Taking a long-term view rather than a project-to-project approach improves the data culture and chances of success. The intent of this tip sheet is to identify key components, strategic timing, and planning considerations for…

This chapter outlines the varying threats that IR professionals face when securely storing and managing data, as well as the regulatory structure in place to control data management. Advice is offered on how best to structure and manage student data.

In recent years, flipped learning has attracted much attention around the world. This instructional approach is appealing because it can free up class time for knowledge application activities with help from the instructor and peers. However, its implementation can be fraught with challenges. Student disengagement in out-of-class activities, for…

Purpose: There has been a lack of an information systems architecture which explicitly illustrates processes that make and maintain the anonymity of student responses in an online system for student opinion survey of faculty teaching. The purpose of this paper is to present an information systems architecture which explicitly shows the process of…

Eleven states have worked with CIID, over the past three years, to integrate their IDEA data and to implement Generate, a software application that improves data quality and automates reporting through standardization. These eleven states have realized notable data quality improvements that will be shared in this brief to help states across the…

Change is inevitable in education particularly with instructional materials. As technology advances, so does the opportunity to personalize, differentiate, and accelerate learning for students. Open Educational Resources (OER) provide just such an opportunity for educators. Successful resource adoption requires a plan and a committed person to…

The primary objective of the Remote Mentoring of Undergraduate Research Students (ReMentURS) workshop series is to design a remotely available professional development training that will provide rigorous research concept and skills introduction to incoming undergraduate research students. This pilot run eight-week remote learning workshop series…

Entity resolution (ER) is an O(n[superscript 2]) problem where n is the number of records to be processed. The pair-wise nature of ER makes it impractical to perform on large datasets without the use of a technique called blocking. In blocking the records are separated into groups (called blocks) in such a way the records most likely to match are…

Emergence and development of the blockchain technology, which is able to transform into "a most powerful disruptive innovation", shall definitely concern universities. Moreover, nowadays the blockchain technology meets the challenges that both the system of higher education and the entire society are currently facing. Advantages of the…

This paper deals with the implementation of personal learning pathways in a technology-enriched environment to enhance learning experiences in initial teacher training. The study uses mixed-methods within a design-based research approach. In a first phase of the approach, the characteristics that personalised learning pathways should meet were…

The City University of New York (CUNY) is the largest urban public university system in the United States with approximately 100,000 students enrolled in associate degree programs. Similar to trends nationwide, many associate degree students come to CUNY underprepared for college-level classes and are assigned to take remedial or developmental…

This study proposed a game-based instruction approach by using bingo games and a mobile application to investigate its effects on motivation, knowledge sharing and critical thinking ability during the learning of information management. The participants were 86 undergraduate students who participated in an 18-week experimental instruction of…