Reports the results of a survey of 1,003 libraries that examined the current use of and plans to purchase integrated library systems. Factors discussed include hardware currently installed, upgrading of old systems, plans to purchase hardware, current and desired functions, vendors, purchase of microcomputers, and automation budgets. (CLB)

Discusses the impact of new technologies on library operations and management, and the need for librarians to understand how to manage technology and utilize it to improve library services. The areas which library education should address to prepare librarians to deal effectively with new technologies are outlined. (CLB)

Describes a project at the British Architectural Library to automate all of its systems into one integrated database, maintaining the specific requirements of the architectural curator while introducing systems and standards accepted by the librarian. The discussion covers the methods used to achieve a link between objects and documentation. (CLB)

Describes current features of the Research Libraries Information Network and ongoing research to enhance the system. Features discussed include access to the central bibliographic database, authority control, nonroman character set support, special databases for search only use, thesauri, videodisk interfaces, and file clustering. (CLB)

The College Information Management System (CIMS), a comprehensive, integrated office automation and student data system in the College Office of the School of Arts and Sciences at the University of Pennsylvania, is described. The system has revitalized the advising process by supporting better tracking of student progress. (Author/MLW)

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Describes factors in successful customer service programs that are pertinent to libraries choosing an integrated online library system. Topics discussed include quick response time; easy access to information; well-trained client representatives; low costs; cooperation with customers and vendors; and anticipating customer needs. (LRW)

Bibliographic Instruction librarians need a more balanced view of technology to present electronic resources in an appropriate context. To help library patrons see the benefits and drawbacks of using computer-based information sources, an assessment of librarians' attitudes, users' attitudes, and librarians' values is necessary. (Author/AEF)

Describes a prototype reference collection management system that uses a relational database management program to automate traditional library processes such as library inventory and shelf-reading. Examines reference collection management criteria and system considerations, and reviews the database's characteristics and its benefits to libraries.…

This case study examines how the University of Florida personnel office coped with reduced staff and increased responsibilities. Key strategies included systematic goal setting, staff involvement, streamlining of routine tasks, and increasing computer literacy. Increased efficiency has resulted. (DB)

Presents a framework for a knowledge management environment at the University of California San Francisco library that integrates information sources, access and delivery systems, education programs, and personalized services. Topics discussed include scientific communication, strategic goals, planning and implementation of the knowledge…

Discusses the theoretical frameworks and design considerations for an experimental electronic library system named Cybermagazine and considers the potential of multimedia approaches to information retrieval and delivery. Issues considered include current awareness services, user interface, database management, cataloging, and document delivery.…

Discusses the development of technical services workstations at Mann Library at Cornell University (New York). Topics addressed include project goals, communications software, the operating environment, personal information management software, implementation and training, possible future applications, and the impact of new technology…

Considers appropriate responses that public library leaders should be making in an environment of technological change. Topics discussed include the library mission and its role in dealing productively with change; library leadership in local government; community information; integrating technology into library management and operations; library…