In seeking to investigate the use of "sorry" in interlanguage refusal by Thai EFL users in an intercultural communication context, the present study collected data from Thai flight attendants who served passengers on international flights for a Thai airline, so as to examine how "sorry" is adopted in refusals in the context of…

In this article, I discuss a critical understanding of students' intercultural experience at a UK university. I critique the potential issues of: (a) using essentialist categorisations to understand students' intercultural experience, and (b) imposing epistemic injustice to students by undervaluing their epistemic agency in intercultural…

Global competence is an increasingly important disposition for today's society. Prospective teachers will have to be able to teach effectively in multicultural classrooms as well as develop dispositions of global competence in their future students. This pilot study was aimed at investigating what aspects of global competence should be integrated…

This paper examines English as a foreign language (EFL) teachers' intercultural sensitivity (IS) in Algeria. Specifically, it investigates IS level and demographic differences among EFL teachers. Data is gathered quantitatively from a sample of 182 Algerian EFL teachers from middle schools, secondary schools, and universities. Chen and Starosa's…

Globalisation amplifies the need to improve Intercultural Communicative Competences (ICC). However, telecollaborative cross-cultural communication may be affected by different factors such as morals, values, and differences in viewpoints, as observed in numerous European and North American projects. Still, there is a dearth of experiments from the…

The rising emphasis for students to develop global and intercultural competence leads the purpose of this qualitative study to explore United States (U.S.)-based world language (WL) teachers' understandings and integration of intercultural competence (IC) in their language classrooms. The importance of this study was to add to the extant…

University students often share that studying abroad was a life-changing experience. We explored how one short-term, faculty-led study abroad, Tanzania Study Abroad Program (TSAP), contributed to the participants' lives after their experience. Through a web-based survey, we collected responses from 82 former TSAP participants. We used corpus and…

At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools' impact on intercultural…

In recent years, the reflection on intercultural education has focused on the importance of managing everyday situations in intercultural contexts. This focus is generally recognized as fundamental for the shift from the perspective of multiculturalism to a more interculturalist approach. An example of the interculturalist turn can be found in the…

In this plenary session, Paige Ware wanted to talk about how telecollaboration and virtual exchange has offered a creative space to animate as educators over the last 20 or 30 years. Because the focus is on teacher education and because over the last ten years her focus has been on teacher education, she wanted to talk about some of the key…

Despite the ever-increasing use of English in international business encounters, there seems to be comparatively little attention given to the interface between actual workplace communication and language programs in terms of identifying and meeting learners' needs. To fill that void, the present study reports on the routine communicative…

Game-based learning is gaining popularity in language education. For the present study, three games were developed with a central focus on intercultural interaction to be played internationally in dyads or small groups using Video-Communication (VC) tools or a Virtual World (VW). The interactions were carried out in Spanish as a Lingua Franca (LF)…

In the field of applied linguistics, Diane Larsen-Freeman is widely recognized, among her numerous contributions, as the originator of Complex Dynamic Systems Theory (CDST). Over the years since her seminal publication (Larsen-Freeman, 1997), CDST has evolved into a meta-theory that guides the field's thinking on a variety of developmental…

Upon encountering unfamiliar words or observing local practices in study abroad contexts, second language learners may discuss aspects of the target language and culture with their peers -- 'non-native' friends from the same cultural background or 'natives' of the target culture. Such mediations are instrumental in elaborating understandings, but…

Internationalization and the concomitant flow of cultural diversity often associated with it are highly prized by universities; many tertiary institutions claim internationalization of the campus, the curriculum, research, and the student body as a major goal, a key performance indicator. However, in the current climate of global international…