The informal learning practices of bank branch workers were examined in a study of a major Canadian bank. The study included ethnographic fieldwork and secondary analysis of a national survey of branch workers' learning practices during the introduction of a new financial services software system. Activity theory was used to examine workers'…

This book presents the following papers on library organizational and management issues: (1) "Knowledge Management: An Essential Framework for Corporate Library Leadership" (Deanna J. Streng); (2) "Critical Factors for Collaboration in an Academic Library Setting" (Charlotte M. Knoche); (3) "Salaries of Academic Librarians…

Evaluation of data from assessments of full bibliographic displays in academic library OPACs (online public access catalogs) and World Wide Web catalogs against a checklist of desirable features found that OPAC displays scored 58% and Web displays scored 60%. Discusses weaknesses, focusing on those found in the majority of the displays…

This publication is part of the study materials for the distance education course, Adults Learning: The Changing Workplace B, in the Open Campus Program at Deakin University. The first part of the document analyzes the relationship between technology, skill, and work within the context of the debates concerning deskilling and managerial control…

This publication describes the results of a 1992 survey of Association of Research Libraries member libraries to determine the extent to which they are becoming virtual libraries, i.e., libraries in which computer and telecommunications technologies make access to a wide range of information resources possible. Areas covered by the survey included…

This volume developed by the Machine Tool Advanced Skill Technology (MAST) program contains key administrative documents and provides additional sources for machine tool and precision manufacturing information and important points of contact in the industry. The document contains the following sections: a foreword; grant award letter; timeline for…

Public libraries have a responsibility toward all of their patrons, including home schoolers. "Home schooling" describes the situation where parents or guardians choose not to send their children to public or private schools, but instead educate their children themselves. Libraries are very important to home schoolers because, in most…

Introducing cataloging students, beginning catalogers, copy catalogers, and department administrators to the principles of cataloging, classification, and indexing, this revised text provides a simple, solid foundation for standard practices of cataloging and bibliographic control in the United States and Canada. The book reviews major…

In Brazil, electronic technicians are increasingly being asked to perform a number of technical and nontechnical tasks, for which they need complex education and training or multiskilling. The typical tasks faced by electronic technicians require a relatively high level of abstraction and symbolic learning. Required skills cover a broad range of…

The PSI [Professional Secretaries International] Model Curriculum for Office Careers provides a framework for the curriculum revision process, making it easier for schools to update, change, expand, or revise their office programs. Through a series of suggested courses, this curriculum develops the knowledge, skills, and attitudes office…

This paper reports on a research project that evaluates the impact of OhioLINK's resource sharing options upon traditional interlibrary loan services and organization. This impact is documented by a study of the interlibrary loan transactions processed by the Interlibrary Loan Department, Carlson Library, University of Toledo, before and after…

This publication consists of the main and mini reports for Missouri's Show-Me Standards and vocational education competencies for business education. This database documents the common ground between academic skills and vocational competencies. Both components of the Show-Me Standards--knowledge (content) and performance (process)--have been…

The world needs a socioeconomic strategy--a set of interrelated policies that recognize that social and institutional changes at all levels of society are necessary to realize fully the technical and economic potential of new technologies. An assessment and dissemination of how different countries in the Organisation for Economic Co-operation and…

The 15 papers in this compilation focus on library nagement and technology, including information technology, statistics, buildings and equipment, and conservation: (1) "Information Control: OSI (Open Systems Interconnection) and Networking Strategies" (Neil McClean, United Kingdom); (2) "OSI in Australia: Potential, Planning,…

Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…