Journey mapping, a method of collecting data that illustrates individuals' paths toward a specific goal, was originally developed for use in retail/customer service environments. Much of the literature describes its application in examining customer behavior when navigating merchants' Websites, allowing researchers to examine the effectiveness,…

Arguably, the dilemma for many small college libraries is delivering face-to-face library instruction to satellite students without having the resources and/or staff to do so. In order to channel energies to where they are needed most, this institution conducted a survey of its satellite students to determine what their library instruction…

Librarians are frequently asked to teach several databases in a one-shot session, despite findings suggesting that such database demonstrations do not lead to optimal student outcomes. The "ACRL Framework for Information Literacy for Higher Education" highlights the concepts of metaliteracy and metacognition. This paper investigates ways…

This essay raises questions about the future of information literacy in higher education, given the prevalence of the "Information Literacy Competency Standards" in the library profession for the past 15 years, and the heated debate that took place regarding whether the "Framework for Information Literacy" and the…

This article asks the question: How well versed are school librarians on issues related to labeling and rating systems? As school librarians continue to design and implement resource location schemes to assist patrons, they must recognize the difference between using labels to create interest in books or implementing labeling and rating systems…

This modified case study examines how the members of the British Columbia Teacher-Librarians' Association (BCTLA), a Provincial Specialist Association (PSA) of the British Columbia Teachers' Federation (BCTF), work together to advocate for strong school library programs headed by a credentialed school librarian. Since 2002, despite nullification…

The University of Patras' Library Services designed and offered to primary and secondary schools the pilot educational program "From the Ancient to the Modern Tablets," featuring immersive multimedia learning experiences about the book history. The pilot program consisted of three stages: a playful library tour, followed by an…

While many studies have been conducted under the auspices of calculating academic library value, there are no large-scale studies into the perceptions that college or university provosts have of library value, nor are there studies into how provosts prefer library value data to be communicated. This study addresses that gap through a national…

Blended learning has grown rapidly in K-12 schools and is commonly seen as a potential vehicle to make learning more student centered by providing students with some level of control over their learning pace and path. As a result, blended learning is most likely to have a transformative effect when it is paired with constructivist learning…

This study investigated and compared the proportions and trends of coauthored articles by practitioners in the three fields of computer science, library science, and management. The primary practitioners writing articles in these three fields were engineers, librarians, and consultants, respectively. Practitioner authors were scarce, however, in…

The ability to interact with and properly manage data in a research setting has become increasingly important in all disciplines. Libraries are attempting to identify their role in providing data management services. However, humanities faculty's conceptions of data and their data management practices are not well-known. This qualitative study…

For electronic resources and reference librarians, fielding eresource access problems is often a daily task. A library user clicks on a link to an electronic journal article, book, or primary source and is unable to access the full text. Sometimes this problem occurs due to a lapsed subscription, a broken link, or a proxy configuration error. The…

A joke among managers is that managing and leading people is akin to herding cats. People can be fickle and idiosyncratic and do what they want, when they want, in seeming defiance of all tenets of logic. For good or bad, people are led by the emotions in their hearts far more than the critical thoughts in their brains. But this does not mean…

This research project investigates librarians' attitudes toward unions and collective bargaining through data collected from a nationwide survey of 359 academic librarians in the United States. We found that academic librarians have a generally positive view of unions and collective bargaining agreements, a notable result in a national political…

How do school librarians best serve students, classroom teachers, and principals simultaneously? The key, argues Moreillon, is to lead. By embracing a leadership role, school librarians can work collaboratively to positively impact school cultures, curricula, and teaching practices. The inspiration, guidance, and strategies presented in this book…