In this time of disinformation and misinformation, libraries remain a reliable source of truthful and factual information. As they fervently support the agenda of lifelong learning, libraries recognise that there are various influences that redefine the process of student learning. Admittedly, librarians need to be more creative in motivating…

Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This…

In this study, researchers used basic qualitative research to understand the spaces, resources, and services available to K12 students in their school libraries. Using observation and semi-structured interviews with K12 teacher librarians, this research allowed for a comparison of the K12 and post-secondary environments through which the authors…

The spring of 2020 surfaced unprecedented challenges, with a global pandemic and societal unrest initiated by highly publicized police killings of citizens in Minnesota, Kentucky, and elsewhere. Although for many people throughout the US and Canada, the confluence of events has brought a new level of awareness and new vocabulary for such issues as…

Providing free access to relevant resources is crucial for prisoners' personal development, well-being and, ultimately, rehabilitation. By offering a variety of reading and learning materials, from easy to expert levels and in various languages, prison libraries provide lifelong learning opportunities, thereby improving inmates' chances of…

In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The…

The way individuals get and share information has changed drastically in the past decade and will continue to change. In order for libraries to be a part of this environment, librarians must be aware of how and why individuals get and share their information and be able to help people utilize the library's virtual and physical services. In order…

Are today's academic libraries really designed for learning? Do library spaces impact student learning? Intending to spark broader and more informed dialogue about the relationship between the quality of learning and the quality of academic library spaces in higher education, the authors consider the concept of space as service; student learning…

This case study describes the creation of a leisure reading collection in the Clifford Whitworth library at the University of Salford. It briefly surveys existing literature on leisure reading collections and looks at the growing interest among U.K. academic libraries in recreational reading. It considers the reasons for promoting reading as a…

This is the first qualitative phenomenological study to investigate the state of leadership in Saudi libraries. Data were collected through in-depth interviews with 14 library leaders or section heads in the Kingdom of Saudi Arabia. Library leadership was found to be strongly associated with management skills, visionary thinking, teamwork, and…

Native Americans are underrepresented in higher education; and, while considerable research examines Native student persistence, the role of academic libraries in their experiences has received little attention. This study proposes to investigate Native American undergraduate students' library experiences, needs, and perceptions. Qualitative…

The study investigated the willingness of students to remotely tune into podcast programmes aired by libraries and the associated challenges. The study employed a descriptive survey research design. The sample included 245 Adeleke University undergraduates. The data was analyzed using descriptive statistics. Findings indicated that most patrons…

While the Philosophy for Children (P4C) method has been adopted within classrooms by individual teachers and into some school systems by schoolboards, public and school libraries, the ideal users of this sort of programming, have been slow to recognise the benefits of this didactic methodology. This is particularly surprising given that the P4C…

Researchers surveyed academic librarians to determine current software and practices used in synchronous virtual research consultations. The survey findings identified the top software products currently used by respondents for virtual research consultations. Through open-ended comments, it became clear that libraries are not tied to one…