This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This book contains 18 articles in which contributors from England, Canada, New Zealand, Scotland, Australia, and the United States explore the relationship between education and work in democracies. The articles are: "Introduction: The Meaning and Place of Work" (Corson); "Towards a Humanistic Conception of Education and Work"…

This report presents the National Agenda for Achieving Better Results for Children and Youth with Disabilities as developed by a forum of representatives from major disability advocacy groups, direct service providers, families, related services personnel, researchers, teacher trainers, teachers, and administrators. Section 1 articulates the need…

This document consists of the three 1990 issues of "The Teacher Trainer," a journal for language teacher educators. The following articles appear in these issues: "Writing as a Learning Process in Teacher Education and Development"; "An 'Upside Down' Teacher Training Course"; "Training Teachers as Explainers: A…

In this nine-part report to Illinois' General Assembly, the Illinois Community College Board (ICCB) reviews Board powers and duties, and systemwide goals, financial resources, student characteristics and outcomes, educational programs, training and economic development activities, programs for special populations, and current issues of importance…

Designed to guide local organizations of contractors and journeymen in establishing and improving local apprenticeship systems, this booklet contains the latest revision of the National Joint Carpentry Apprenticeship and Training Committee standards pertaining to the basic requirements for effective apprenticeship. In a section on adapting…

The articles discuss the necessity of including foreign language as an integral part of the curriculum at all levels of instruction. The following chapters are included: "Elementary School Foreign Language: Key Link in the Chain of Learning" (rationale, innovations, immersion programs, and interdisciplinary approaches); "Foreign…

The New York State Department of Education formed a committee called the Statewide Administrative Futuring Committee. The major purpose of the committee was to determine and assess the impact of the major trends that would affect education in New York State and to reorient the state's educational programs toward the future. Using data collected…

Intended to serve a wide range of readers, this multi-author summary report of what is commonly referred to as the "District Practices Study" (1976-82) of Title I of the Elementary and Secondary Education Act contains information of special concern to administrators of federally funded programs, legislators, and other policymakers. The…

Designed to assist teachers and administrators in developing curricula for secondary vocational home economics programs, this publication provides materials for the two programs that comprise vocational home economics education--consumer and homemaking education (CHE) and home economics related occupations (HERO) programs. The CHE program is…

This manual addresses a variety of issues in the recruitment and training of volunteer English-as-a-Second-Language (ESL) teachers. Sections on general topics focus on: recruiting tutors, recruiting students, determining when and where to train volunteers, developing the training workshop agenda, evaluating the workshop, introducing the training…

This handbook is designed for use by Tacoma Community House volunteer tutors of English as a Second Language (ESL) as a supplement to basic volunteer training. The handbook includes detailed information in areas briefly covered during training and specific instructional ideas and class activities. A section on getting started discusses the…

This document consists of 10 separate speeches, addresses, remarks, or testimony made by the Assistant Secretary of Education for Educational Research and Improvement during the period from October 23 to December 11, 1989. The addresses are arranged chronologically as follows: (1) Testimony, Senate Subcommittee on Governmental Information and…

The monograph presents 16 issue papers prepared by the California Commission for the Review of the Master Plan for Higher Education. Papers have the following titles: "Access to Postsecondary Education in California"; "Financing Postsecondary Education in California"; "Graduate Education and Research in California…