This document presents a toolkit to assist staff involved in the design and development of New York's one-stop system. Section 1 describes the preplanning issues to be addressed and the intended outcomes that serve as the framework for creation of the customer flow toolkit. Section 2 outlines the following strategies to assist in designing local…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…

This book contains career advice for job-seekers and employees about locating, getting, keeping, and changing jobs. The titles of its five chapters are as follows: (1) "So You've Graduated from College, Now All You Need Is...More Advice?" (2) "Moving Up: How To Travel Vertically in a Horizontal World"; (3) "Difficult Bosses, Toxic Coworkers, and…

This study identifies opportunities in three Mediterranean countries Egypt, Lebanon, and Jordan, for improving the support available for management and entrepreneurial development to stimulate growth of small and medium-sized enterprises (SMEs). After an executive summary, Part 1 provides an analysis of the situation across the three countries,…

The 19 chapters of this text on assessment in special education are divided into two parts. Part 1 discusses basic concepts in assessment in special education. Part 2 addresses the special education process by describing steps in the assessment continuum. Individual chapters examine the following topics: (1) an introduction to assessment; (2)…

This guide is designed to provide information on ensuring quality special education services and early intervention to building principals in elementary and middle schools. It sets forth standards of excellence that directly relate to implementing the Individuals with Disabilities Education Act (IDEA) and presents guidelines for principals to use…

This manual is a guide to the special education diagnostic process and covers the various stages of evaluation, interpretation, diagnosis, prescription, and remediation. Test information includes: explanations of the most commonly used diagnostic tests, coverage of the areas measured by each test, interpretation of test patterns for commonly used…

This book presents ideas and techniques to help children with Down syndrome communicate better by mastering the language skills necessary for classroom success as well as those needed for social interaction. It also discusses the Individualized Education Program (IEP) process for speech-pathology services and what needs to be included in the IEP.…

This document is designed to introduce practitioners in the United Kingdom's learning and skills sector to the principles and practice of benchmarking. The first section defines benchmarking and differentiates metric, diagnostic, and process benchmarking. The remainder of the booklet details the following steps of the benchmarking process: (1) get…

Many organizations are not satisfied that their methods of evaluating training are rigorous or extensive enough to answer questions of value to them. Complaints about Kirkpatrick's popular four-step model (1959) of training evaluation are that each level is assumed to be associated with the previous and next levels and that the model is too simple…

Applied Learning projects are ventures whereby students connect school work to the real world and direct their own learning. This book describes how to use Applied Learning projects with students in kindergarten through second grade. Chapter 1 of the book describes the characteristics of Applied Learning projects and discusses the place of…

This document is comprised of the two 2001 issues of a newsletter of the Harvard Family Research Project, designed to share new ideas and experiences in evaluating systems reform and comprehensive child and family services. The first issue focuses on strategic communications and efforts of nonprofit agencies to evaluate strategic communication…

For more than 250 years, Americans have shared a vision of a democracy in which all citizens understand, appreciate, and engage actively in civic and political life. In recent decades, however, increasing numbers of Americans have disengaged from civic and political institutions such as voluntary associations, religious congregations,…

This manual is designed to serve as a companion to the two professional development volumes: Volume I: "Human Development, Culture, and Cognition;" (see ED491608) and Volume II: "Language." (see ED491609) Its purpose is to support the presenter in preparing for and conducting classes or workshops. The manual contains activities and suggested…

As part of a discussion of the complexities of evaluating bilingual education, this paper discusses critical questions related to equitable education. A first concern is the development of standards. Children must be given equal opportunities to learn, but the development of standards and new assessments alone will not ensure that inequities will…