This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

These guidelines are an official statement of the American Speech-Language-Hearing Association (ASHA) that address the official roles and responsibilities of school-based speech-language pathologists. Chapter 1 outlines the guiding principles that underlie the development of the document, provides federal and global definitions of speech-language…

The main objective of this research was to develop a suitable model for a Thai university library in information provision to tenant firms in the first Thai technology park. Such a model, which was based on Australian data, was fine-tuned to meet local Thai social and economic conditions. The research process investigated many issues with tenants…

In the 1990s, many major employers in the United Kingdom have moved to more open internal job markets (OIJMs). OIJMs give the job of filling internal vacancies to line managers and employees who see the job advertised and apply for it. The development and operation of OIJMs at the following firms were studied: Rolls-Royce; British Gas Trading;…

Research in small enterprises (SEs) and schools in South Australia (SA) and New South Wales (NSW) ascertained differences and similarities in approach to structured workplace learning (SWL). Data were analyzed to identify critical exemplars of good practice in SWL in SEs. In each state, 4 high school SWL programs with SEs were selected; 41…

The purposes of this project are to: (1) develop an ethnographic video case (EVC) CD-ROM of three Chinese teachers teaching the Chinese language in secondary school classrooms in China according to a thinking-skill model developed by Dr. Lin Chongde called "Five Traits of Thinking"; (2) obtain formative data for fixing the improving the…

Building on the link between parents' education and children's academic achievement, the Families in Schools model of family literacy brings at-risk elementary school students and their parents together to learn in the elementary school setting. This book describes the model, presents the federal definition of family literacy, and argues that…

The state of Washington implemented the Readiness to Learn program as part of the state's Family Policy Initiative. The primary goal of the program is to serve as a formal link between education and human services by authorizing grants to local school-linked, community-based consortia to develop and implement strategies that ensure children arrive…

U.S. junior high school students in grades 7 and 8 (N=226) responded to survey items on their self-esteem and interest in schoolwork, their personal expectancy of completing high school, and perceived support from their teachers, parents, and peers for this expectancy. Their grade point average (GPA) and attendance data were obtained from school…

The goal of the Carnegie Mellon Online project is to build an infrastructure for delivery of courses via the World Wide Web. The project aims to deliver educational content and to assess student competency in support of courses across the Carnegie Mellon University (Pennsylvania) curriculum and beyond, thereby providing an asynchronous,…

Noting that parent involvement in their children's education is a crucial contributor to children's achievement, this study investigated the relations among family factors, parental involvement in children's learning activities within and outside of Head Start, and children's outcomes related to literacy, numeracy, social skills, and behavior…

Although children of primary school age increasingly maintain friendships autonomously, they still are influenced by their parents. In particular, parents' behaviors supporting peer activities of their children, parental educational attitudes, and parents' own social relationships are expected to be relevant for children's social integration into…

This study investigated performance differences between three different World Wide Web-based navigation models: linear, persistent, and semi-persistent menu structures. Subjects, 44 graduate and undergraduate students at Indiana University and public school teachers, were placed into one of the three navigation conditions and completed…

This paper examines how discourse analysis can be used as a methodology for understanding the mental models that influence how people navigate the Internet. Discourse analysis provides a methodology with which to articulate the relationships between language, social context, and the cognitive processes that underlie discourse perception and…

Two years ago, the University of Wisconsin system, the state legislature, and a number of businesses combined resources and provided funds to support regional and local projects to develop self-sustaining professional development models. Through a grant from the University of Wisconsin Extension PK-16 Initiative, a regional consortium of…