Outlines an eight-step confrontation technique designed to aid the resolution of conflict. (SK)

The Institute for Mediation and Conflict Resolution (IMCR) was established as a means of resolving community disputes by applying the mediation techniques used in labor-management conflicts. The major emphases of the IMCR are on ad-hoc mediation, the building of dispute settlement systems, and mediation and negotiation training. (JCD)

Recent research has studied superintendents who survive in high-risk periods, those years in a school district when the odds of superintendent involuntary turnover are the highest. In this article several long-term superintendents are interviewed and their survival and conflict management skills shared. (WD)

Suggests some social conflict dilemmas, such as war, which might be analyzed in the classroom. (SJL)

A nursing staff support group run by a qualified leader can offer nurses mutual help in reducing job-related stress and managing conflict. (Author/SK)

This paper develops the rationale for the utilization of a special board of inquiry in complex labor-management disputes when collective bargaining breaks down. (Author)

Results showed that by ninth or tenth grade, males begin to externalize conflict while females tend to deal with conflict internally. This differentiation of defense choice by sex is clearly established by the last two years of high school. (JMB)

The evaluation methods of "naturalistic inquiry" and of "judicial evaluation" support the importance of argumentation; but "The New Rhetoric; A Treatise on Argumentation" focuses on the technique of argument and neglects the problems of judging the merits of conflicting arguments and of harnessing argumentation to…

Offers a preliminary analysis of meditations conducted by the Queensland Community Justice Program. The conflict between the need to provide a standardized formal process and the philosophical commitment to disputant control over the dispute process and outcome is examined. Strategies providing methods to manage this conflict are discussed.…

This article looks at how a social worker is able to use conflict management as described by William Purkey and John Schmidt in their book on invitational counseling in order to better engage the hardest to reach clients. (GCP)

Instead of avoiding all conflict, teachers should let students work through conflict to create new learning opportunities. This paper presents the case for and against conflict, discusses the cost of passivity and tranquility, and suggests a fundamental adjustment in perspective that will afford more opportunities for students to delve into…

Contends that though words evolve in their usage and meaning over time, few words in the business language have changed as much as the term "win-win." Explains that once confined to literature on conflict management, the term has been co-opted in the trade press and used incorrectly in place of the term "compromise." Describes…

Describes how three Wisconsin school superintendents used the process of situation appraisal and decision analysis to improve their problem-solving and decision-making capabilities and those of their leadership teams. Provides several examples. (PKP)

Develops and tests an interventionist model (which posits that effective mediators assume active, highly participatory roles in the mediation process) using 91 mediated roommate disputes. Examines (1) the impact of disputants' expectations on the process of mediation; and (2) whether disputants' and mediators' perspectives were consistent…

Investigates the relationship between general styles of communicating and more situation-specific conflict management styles. Finds substantial relationships between general communication styles and conflict management styles, as well as very substantial relationships between the style constructs and task attraction of supervisors. (SR)