Purpose: The purpose of this paper is to explore the key role of WhatsApp as WhatsApp-customer relationship management (w-CRM) for strengthening the relationship in the education sector. The paper is exploratory in nature. Design/methodology/approach: A self-administered questionnaire was developed with 20 items for four latent constructs. The…

Realizing their coaching program was not having desired effects for teachers or for students' achievement, leaders in the Manor School District in Texas revamped the district's coaching program. They created two "communities" encompassing all coaches in the district (since district schools were each doing their own thing with regard to…

Purpose: Dialect-shifting has shown promise as an effective way to improve academic outcomes of students who speak nonmainstream dialects such as African American English (AAE); however, limited studies have examined the impacts of an interprofessional approach with multiple instructional methods. In this study, we developed a dialect-shifting…

The College of Health, Psychology, and Social Care at the University of Derby has transformed its Interprofessional Education (IPE) offer from a top-down standalone event into a five-year strategy designed and delivered in genuine collaboration with students. Across the higher education sector, IPE has been a struggle, tokenistic at best, with…

This qualitative study uses in-depth interviewing to illuminate the experiences of nineteen faculty and build on my own experiences "teaching up" -- teaching as faculty from a traditionally marginalized group(s) about privilege -- to understand how faculty experience these situations and make meaning of them. Findings revealed racialized…

To meet the grand challenge of ending homelessness, social work education programs must prepare students to effectively collaborate with other health-related disciplines. This article presents social work and nursing student perceptions of an innovative interprofessional education activity conducted at a day shelter serving people experiencing…

This study utilized scholarly personal narratives to explore the experiences and perceptions of four Black women who served as full-time contingent faculty members in higher education and student affairs graduate preparation programs. Authors drew upon Black feminist thought and intersectionality to frame this study. Specifically, authors extended…

The school counselor and principal have vital roles within a school which have a significant impact upon the way a school functions. One area of pressing conflict within principal-counselor relationships is disagreement over the appropriate role and function of the counselor. In order to investigate perceptions of the counselor role, as well as…

This study reviewed perceived changes to planning and management of transitions to adulthood for young people with special educational needs and disabilities in three local authorities in England, following implementation of the Children and Families Act (2014). Wenger's 'community of practice' theoretical framework was used to examine how groups…

Purpose: This paper aims to clarify opportunities for collaborative interactions between cooperating teachers (CTs) and preservice teachers (PTs) in practice-based teacher preparation programs (TPPs). The study aimed to explore the discursive moves that facilitate collaboration between one CT and PT. Design/methodology/approach: Grounded in the…

In this article, the authors describe how they "accidentally" developed an informal yet powerful way for them to connect with each other, debrief, deconstruct, detox, and demystify their respective new jobs as a department chair and college dean. They found a very natural way to connect with each other as women leaders. As two women…

The purpose of this project is to measure the effects of interprofessional education (IPE) on the perceptions of preservice professionals' development of an Individualized Education Plan (IEP). The preservice professionals (PSPs) participants included master's students from speech language pathology (SLP), occupational therapy (OT) and special…

The use of high-impact practices (HIPs) in education has been shown to increase rates of student retention, engagement, and learning. The purpose of this survey research was to examine students' perspectives of international service-learning experiences and their readiness for interprofessional learning. Students from two Universities (N=56)…

In their 2007 article, Pounder and Johnson addressed the need for the discipline of Educational Administration to link more qualitative works to quantitative works and critical and social justice frameworks to the traditional ones, to help dispel the notion that the Educational Leadership/Administration discipline "is narrow in its…

Instructional coaching has become increasingly important as school districts depend on the coaches' support through continuous, on-site professional development, both general and subject-specific, to increase teacher capacity, thus resulting in student achievement. Research suggests teachers are more successful preparing their students when…