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ERIC Number: EJ1484975
Record Type: Journal
Publication Date: 2025-Nov
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1521-0251
EISSN: EISSN-1541-4167
Available Date: 0000-00-00
A Qualitative Thematic Analysis of First-Generation College Students' Help-Seeking Attitudes, Decisions, and Behaviors
Matthew Hagler1; Renesha Johnson1; Johnathan Boags1; Leah Snipe1
Journal of College Student Retention: Research, Theory & Practice, v27 n3 p631-654 2025
First-generation college students (FGCS) are significantly less likely to complete degrees compared to continuing-generation students. Among the multifaceted causes for this disparity, many FGCS possess limited social and cultural capital in academia, resulting in lower rates of help-seeking and resource utilization. In this study, we conducted an in-depth qualitative investigation to better understand FGCS's help-seeking attitudes, decisions, and behaviors. Twenty-five first-year FGCS at a 4-year, regional, public university participated in individual interviews. A faculty-student team analyzed interview data using reflective thematic analysis. Our findings demonstrate that FGCS were highly strategic about help-seeking, weighing potential costs and benefits. Though they valued self-sufficiency, FGCS sought support when they identified tangible problems and solutions, when potential providers were accessible and had clearly designated roles, and when helpers conveyed personal interest, empathy, and nonjudgment. These results support several recommendations for policy and practice, including critical consciousness, peer mentoring, and difference-education interventions.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Authoring Institution: N/A
Grant or Contract Numbers: 1356104
Author Affiliations: 1Department of Psychology, Francis Marion University, Florence, SC, USA