Analyzes the communicative activities of a project team in a large corporation in the computer industry, exploring the relationship of written text and authority. Discusses how written text is used in a number of specific ways to maintain group authority. (SR)

Shows that listening plays a central role in assessments of communication competence, accounting for approximately one-third of the characteristics perceivers use to evaluate communication competence in coworkers. Finds that organization members differ in their use of listening in judgments of communication competence in several kinds of…

Reviews the research on sampling for daily newspapers and explores various sampling techniques for weekly newspapers. Contrasts different sample types to assess their utility in representing weekly newspaper content. Uses five content measures and tests three sampling techniques: simple random sampling and two "constructed year" samples,…

Finds that supervisor relationships have a significant impact on the feedback and social support transferees report experiencing during their first year at new locations; on transferees' physical, psychological, and cognitive adjustment to their new roles; and on the type of peer relationships they develop. Shows the middle-group supervisor…

Warns about what to avoid in cross-cultural business communication research. Recommends a few topics that need empirical investigation, not anecdotal treatment. (SR)

Uses a Burkean approach that focuses on identification arising out of his four master tropes to explicate how campaign communications (strategic or unintentional, from the campaigners themselves or from other sources) in the 1992 presidential campaign produce a development of meanings in which certain issues and images may establish interpretive…

Summarizes a two-part study examining the role of the school brochure as a marketing tool for (British) primary schools. The 12 local education authorities sampled provided little guidance in preparing, presenting, or distributing brochures. In the four brochures studied, headteachers' attitudes toward using brochures as a marketing tool was…

Reports on two studies that explicate the process and structure of affective orientation (AO). Provides strong evidence that AO is not redundant with existing measures of self-awareness and emotional responding, and that the pattern of processing emotional information remains stable across time. (SR)

Indicates reporters used more successful question types, asked questions more concisely, were equally if not more likely to jeopardize question clarity, and were more likely to ask more argumentative, accusatory, and leading questions than undecided voters. Finds that both groups did reasonably well addressing topics considered important in making…

Analyzes Tonya Harding's defense of her image in "Eye to Eye with Connie Chung," applying the theory of image restoration discourse. Finds that the principal strategies employed in her behalf were bolstering, denial, and attacking her accuser, but that these strategies were not developed very effectively in this instance. (SR)

Examines a variety of individual differences that may influence how students report their instructor's immediacy behaviors. Presents results from four studies, concluding that the individual differences examined do not influence the reporting of immediacy. Provides support for the use of student reports to measure teacher immediacy. (SR)

Finds that teaching assistant argumentativeness was positively correlated with overall power use, and with use of referent and expert power. Shows significant differences between high and low argumentatives for overall power use, and for referent and expert power. (SR)

Finds that four models of fund raising, conceptualized from public relations theory, describe the typical ways fund raising is practiced. Shows that press agentry is predominately practiced today, although fund raisers tend to move toward the two-way symmetrical model when conducting major gifts programs as compared to annual giving programs. (SR)

Details a social constructionist reconfiguration of metaphor analysis (SCMA) that is advanced as a powerful, reflexive analytic tool for discourse-centered social constructionist investigations. Applies SCMA to a body of organizational socialization discourse and illuminates a set of prevailing assumptions that both enable and disable…

Examines organizational symbolism that is reflected in corporate discourse. Describes types of symbols and the functions symbols serve over time. Demonstrates how symbolic analysis can provide a better understanding of, and make contributions to, existing research on organizational concepts such as organizational change, leadership, and…