Purpose: Service quality has been widely recognized as the core value of any higher education institution (HEIs), especially in the context of higher education reform in Vietnam. The paper aims to assess the student's perceived service quality using SERVPERF scale and to find the relations between perceived service quality, satisfaction and…

Technology in education is purposely designed to help both educators and students in knowledge transfer and knowledge gain simultaneously. In many aspects, technology in education is supposed to prove that education can be delivered effectively and efficiently. However, there are cases in which technology in education can be frustrating and…

The evidence continuum is a five-domain model for building evidence through needs assessment, program theory, process evaluation, outcomes and impact evaluation, and optimization studies. In this conceptual article, the first two domains of the evidence continuum are used to design a learner centered course on advanced research methods, and…

Background: The objective of this study was to provide an overview of concepts, methods of assessment and assessors in empirical studies on quality of life (QoL) of persons with Profound Intellectual and Multiple Disabilities (PIMD). Method: A narrative literature review was conducted by searching electronic databases until December 2016, and the…

In the domain of programming, a growing number of algorithms automatically generate data-driven, next-step hints that suggest how students should edit their code to resolve errors and make progress. While these hints have the potential to improve learning if done well, few evaluations have directly assessed or compared the quality of different…

A multi-informant or multimethod approach has been suggested for use in educational evaluation and children's development assessment. However, in the study field of approaches to learning, most previous studies used one method to measure approaches to learning. In addition, compared with kindergarten and elementary children, younger children have…

In higher educational settings, the academic program review process allows academic units to solicit feedback, make data-driven decisions regarding effectiveness and sustainability, and report to stakeholders. In order to discover trends and best practices in the current state of academic program review in higher education, examined was a sample…

Background: Cognitive communication difficulties are a characteristic feature of dementia. These deficits have negative effects on all aspects of daily life. Yet, there are few options for standardized assessment of cognitive communication skills in people with dementia. Aims: To review published cognitive-communication assessments to determine…

Test score users often demand the reporting of subscores due to their potential diagnostic, remedial, and instructional benefits. Therefore, there is substantial pressure on testing programs to report subscores. However, professional standards require that subscores have to satisfy minimum quality standards before they can be reported. In this…

This article introduces the Quality of Item Pool (QIP) Index, a novel approach to quantifying the adequacy of an item pool of a computerized adaptive test for a given set of test specifications and examinee population. This index ranges from 0 to 1, with values close to 1 indicating the item pool presents optimum items to examinees throughout the…

Gender equity is an increasingly discussed priority and cross-cutting theme within international development evaluation. However, it is unclear whether advances being made in evaluating the outcomes in this area are reflected in the scholarly literature. In this context, a fundamental question is: How is gender being addressed in international…

Preferences for schools are important determinants of equitable access to high-quality education, effects of expanded choice on school improvement and school choice mechanism design. Standard methods for estimating consumer preferences are not applicable in education markets because students do not always get their first choice school. This review…

The Hexagon Discussion and Analysis Tool helps organizations evaluate new and existing programs and practices. This tool is designed to be used by a team to ensure diverse perspectives are represented in a discussion of the six contextual fit and feasibility factors. Program indicators assess new or existing programs or practices that will be…

Today, talking about educational planning generates a certain vital importance for the achievement of the goals and objectives previously established, as well as the definition of the steps and means necessary to carry out this process. However, we cannot talk about planning without addressing the assessment process as an essential element to…

This symposium enacts a debate over a high-stakes question for writing studies: How does standardization within and across writing programs enable or constrain our democratic aspirations? It includes: (1) "Everything-but-the-Kitchen-Sink Assessment " (Gerald Graff and Cathy Birkenstein); (2) "Assessment, Coherence, and…