Reports citation patterns for "The Journal of Business Communication" for the years 1978 to 1992. Investigates authorship trends, trends in intellectual content, and trends in the relationship between the journal and other journals. (SR)

Examines 24 years of research published in this journal. Finds that the prevalence of studies failing to replicate has declined; replications are still rarely recognized as random factors; and researchers who use replications appear to do so for purposes of generalizability and control over confounding but without carefully analyzing the burden of…

Finds that a semantic network analysis of the International Communication Association (ICA) based on paper titles presented at its 1991 conference had a high degree of correspondence with the affiliation structure. Suggests validity of the procedures employed for determining semantic networks. Interprets results in regard to this journal's…

Posits a theoretical process model of group argument. Uses the Group Valence Model and two versions of the Distribution of Valence Model to investigate argument-outcome links. Finds that both frameworks were good predictors of group outcomes, and that all argument acts tested were good predictors of group decision choices except those of…

Offers a review of literature on the construct of dominance from sociobiological, psychological, and interpersonal perspectives. Advances a broader conceptualization of dominance that focuses on dominance as an interpersonal communication construct. Reports two alternative measurement strategies and initial validational work on undergraduate…

Discusses research evidence concerning the persuasive effects of three variations in the articulation of an advocate's supporting argumentation. Finds that greater explicitness in identification of the sources of information and in the completeness of an argument significantly enhance persuasive effectiveness and perceived credibility; greater…

Notes that faculty members in communication departments or schools of journalism and mass communication must navigate between the Scylla of diminishing faculty lines and the Charybdis of the turbulent waters of academic scholarship. Examines problems faced by journalism and communication researchers and places their work in a contemporary…

Interprets data collected from multi-modal sources (ethnographic interviewing and non-participant observation) using an analytic-inductive method to construct a new Layered Model of Problematic Intercultural Communication. Provides a holistic view of the ways the macro-context, individual (in)competencies, and dyadic communication behaviors…

Offers a case study describing how the rhetorical expertise of a young woman (at the lowest professional level in a male-dominated bureaucratic organization) gave her the power to revise the processes by which her organization did its work, to rewrite the job descriptions of the managers within the organization, and to create a unique role for…

Contributes to scholarship on motivation and communication by exploring the experiences of three college sales teams to investigate how sales managers and salespeople construct and perform motivational communication. Shows that motivational communication considered competent by employees addresses multiple goals (instrumental, identity, and…

Argues that the Dictamen (a formal and complex model for letter writing in Medieval times, prescribing a certain writing style and organization) disappeared slowly by attrition over 100 years prior to 1500, and that it was never universal. Supports this claim by examining the Cely papers, the largest surviving collection of merchant letters,…

Examines some examples of discourse practices among managers and employees in the customer service department of a large manufacturing firm. Shows how knowledge of the ways that language can both include and exclude people from cultural groups in the worksite can help professional communicators facilitate more effective and responsible…

Investigates Korean, Hawaiian, and mainland United States college students' communication behaviors. Finds that the higher one's interdependence, the higher the effectiveness and likelihood of using hint strategies in request attempts; and when confronted with noncompliance, participants increased their likelihood of use ratings for more direct…

Finds that reasonably accurate predictions of election results can be made based on selected phonetic features in candidates' names. Discusses the emotive effect of speech sounds, distinguishes them from other types of meaning, surveys previous types of studies, describes the development of the author's analytical model and its attributes, and…

Demonstrates the centrality of emotion in the organizing process. Focuses on the enjoyment 911 dispatchers derive from their performance of emotional labor as comic relief, as a fix, or as altruistic service. Speaks to the broader issue of emotional labor in the construction of organizational community. (NH)