One hundred undergraduate students at a large southern university were the subjects of a study to determine whether the persuasion process encompasses two mutually exclusive strategies--systematic or heuristic processing of information--or whether the two processes are, in fact, independent. Subjects participated in groups of about l5 and were…

This literature review discusses the nature of instructional development (ID) and the ID movement, and examines the factors affecting the success of ID in higher education, focusing in particular on the organization and implementation of ID programs. The role of ID agencies is discussed and the various characteristics of such agencies are…

The basic character of literacy is the creation of objects to regulate interactions with the physical and social worlds. "Remediation" means a shift in the way that mediating devices regulate coordination with the environment. If research on reading is to make a difference, it will have to start with an understanding of how contemporary…

This document uses family systems constructs to explain the onset and maintenance of clinical symptoms such as depression and their relation to life cycle issues among the elderly. The basic assumptions of family systems thinking about structure and function are summarized. Figures and tables are used to illustrate changing family circumstances…

A conceptual framework and practical approach are presented focusing on the possibility of making an evaluation of tertiary educational institutions by means of different levels, categories, and criteria of analysis. The paper is a preliminary reference design of evaluation whose theoretical approach is summarized with a more extensive…

Characteristics of liberal arts education and different approaches to educational modeling are examined. Attention is directed to: applications of graphic depictions; Venn-Euler diagrams to represent inclusion-exclusion phenomena as well as areas of commonality in learning processes and liberal education; the uses of flow charts for describing…

Arguing that a systems theory can be applied to the description and analysis of families and other close relationships, this paper first describes a method for coding verbal interaction that involves three steps: categorizing messages according to grammatical form and response mode, assigning control directions to those categories, and combining…

The Engineering Industry Training Board has produced a method enabling the office supervisor or departmental manager to control the critical parts of his systems--the Commercial Systems Practice (CSP). The systems plot, the staff/task matrix, performance indicators, and benefits of the CSP technique are discussed. (Author/MW)

The needs assessment process must begin first with the determination of "what should be." The next process in needs assessment is the determination of "what is." The gaps or discrepancies between "what is" and "what should be" are the needs of the school or district. The results of this needs assessment must then be viewed in terms of the resource…

A systematic ten-step approach to behavioral sales training is offered: (1) sales-behavior training goals, (2) cognitive maps, (3) sizing-up of skills, (4) selling techniques, (5) realistic practice, (6) feedback, (7) individual business goals, (8) plan of action, (9) review of results, and (10) research results. (MW)

This study attempted to maximize the effectiveness of the teaching force through a successful assignment of teachers by considering the individual needs, competencies, and preferences of teachers and administrative staff, and selected student and curriculum factors. (Author)

The terminology associated with instructional accountability, instructional relevance, and benefits to society were considered in determining a more efficient and effective instructional program. (Author/RK)

The study shows that positive changes in understanding organizational goals and expectations, performance, communication, interpersonal relationships, and other benefits appear to be associated with the application of management by objectives (MBO) within a university setting. (Author/WM)