Needed skills and qualities of retailing employees were ranked by 11 faculty and 12 industry representatives. Industry leaders believed leadership and decision making were most important for future leaders. Faculty ranked interpersonal and cognitive skills higher, and they believed their rankings would match those of industry. (SK)

Describes how some small-college bookstores are relocating off-campus in an effort to increase profits and help revive flagging downtown business districts. Such a move can help fight competition in the $10.1-billion college bookstore industry, especially as more chains take over the operation of college bookstores and online booksellers carve out…

Discusses the use of Web-based information systems (WIS) by electronic retailers to attract and retain consumers and deliver business functions and strategy. Presents an abstract model for WIS design in electronic retailing; discusses customers, business determinants, and business interface; and suggests future research. (Author/LRW)

Churn management is a concern for businesses, particularly in the digital economy. A customer relationship framework is proposed to help deal with churn issues. The model integrates the electronic channel and involves four tools for enhancing data collection, data treatment, data analysis and data integration in the decision-making process.…

Concern over what kids eat-in and out of school has exploded in the past two years. Study after study shows that American children are becoming overweight and obese in dangerously high numbers. This is because of the proliferation of super-sized meals, ubiquitous fast-food restaurants, and less time and fewer options for physical activity are…

Rural regions include places where food sources are not evenly distributed, leading to areas of concentration and food desert--places where few or no grocery stores exist. Individuals are hypothesized to depend on personal connections and the civic structure of where they live to help them solve the problem of food insecurity. We find that…

This teacher's guide presents material for a unit on introduction to fashion buying. Content focuses on information sources, retail store types, the responsibilities of a buyer, and the qualifications of a buyer. The guide contains 4 objectives, 4 group learning activities keyed to the objectives, 17 transparency masters with dialogue for each,…

This teacher's guide presents material for a unit on preparing for the retail fashion market. Content focuses on merchandise plans, computing open-to-buy, computing turnover, the components of a model stock plan, and criteria used when selecting a supplier. The guide contains 5 objectives, 6 group learning activities keyed to the objectives, 21…

This teacher's guide presents material for a unit on attending the retail fashion market. Content focuses on previewing merchandise for purchase, factors involved in a major market trip, common terms used when ordering merchandise, and pricing strategies. The guide contains 4 objectives, 6 group learning activities keyed to the objectives, 12…

Intended as a first-year curriculum for apprentice meat cutters, this text focuses on retail meat cutting. Topics covered in the 24 chapters are background and purpose of apprenticeship, job preparation, general layout of the meat department, operational procedures, beef structure and evaluation, retail cuts and cooking methods, beef forequarter:…

After pointing out the problems women face as they try to enter the ranks of corporate management (popular issues for discussion in the business press), this paper argues for better career planning for women in public relations. The paper considers the model of the structured retail career path which has contributed to the rise of women to…

This publication presents 1982 data on business enterprises owned by Black Americans. This population of business owners was identified from tax forms and census data. In 1982 there were 339,239 black-owned firms with $12.4 billion in receipts. These businesses were concentrated in services and the retail trades. Five states--California, Texas,…

This publication presents 1982 data on business enterprises owned by Hispanic Americans. This population of business owners was identified from tax forms and census data. In 1982 there were 248,141 Hispanic-owned firms with $15 billion in receipts. These businesses were concentrated in selected services and retail trades. Five states--California,…

Discusses the importance of sound communication between the bookstore manager on campus and the various deans, and department chairmen and faculty. (PG)

Guidelines by the National Association of College Stores for making academically oriented bookstores financially viable with suggested alternative ways of implementing the guidelines (e.g. retail business, subsidized service, etc.) (JT)