Some suggestions for troubleshooting when problems develop with a college merchandising program cover topics such as delivery delays, product quality, promotional material, merchandise that outside manufacturers sell directly through ads in alumni magazines, and "lemons." (MLW)

Even at land-grant institutions, faculty seldom work with commercial retailers on community programs. Retailers can help with outreach and engagement programs because they provide the "natural habitat" for consumers the programs seek to address. Allied health, family science, and interior design faculty at the Ohio State University…

A system study of the textbook ordering department is presented including systems flow chart, chart of activities, and description of operations and procedures for utilizing the computer system. Changes based on the study are noted. (JT)

This publication presents 1982 data on business enterprises owned by Asian Americans, American Indians, and other minority races except Blacks and Hispanics for whom data was provided in earlier reports. This population of business owners was identified from tax forms and census data. In 1982 there were 255,642 firms with $17.9 billion in receipts…

This instruction booklet and single-lesson assignment booklets for a secondary-postsecondary level course in commissary store management are one of a number of military-developed curriculum packages selected for adaptation to vocational instruction and curriculum development in a civilian setting. Purpose stated for the course is to provide store…

Study objectives were to: determine the range of retail goods provided by different size urban places in two predominantly different rural states (Illinois and Iowa); investigate the relationship of distance to larger urban places and the impact on retail offerings of small towns; estimate the effects of location (i.e., proximity) and town size on…

The major purpose of the course outline presented in the document is the reduction of stealing in retail stores. The teaching outline is formatted by juxtaposing the content outline of each substantive area next to relevant activities and methods. Some of the topics covered are psychology of shoplifting, tools used by shoplifters, Ohio's law on…

Intended for prospective members of the new Distributive Industrial Training Board in Great Britain, this training guide concentrates on managerial functions in retailing; the selection of trainees; the planning of in-company and external training programs; scheduling and continuity of training; roles of training personnel; and the use of various…

The Huntley Bookstore, which serves the five Claremont Colleges, encourages its personnel to participate in continuing education programs including management seminars, financial seminars, booksellers school, and conventions. Additional resources, such as college classes and professional organizations, are also considered. (JMD)

To motivate students and generate a high degree of enthusiasm for the distributive education (DE) program, a high school in Oklahoma City has developed a demonstration project in classroom management based upon three essential conditions: a business-like environment within the DE classroom, an incentive program to maximize student involvement, and…

Prince George's bookstore targets community as well as student needs and gives high priority to quality merchandise. Its layout, operating methods, and successes are described. (LBH)

Experience with an intensive effort to use interdisciplinary perspectives in a freshman legal contracts course to analyze door-to-door encyclopedia sales suggests that such programs are feasible. (Author/LBH)

Three articles spotlight three groups of service-producing industries. "Health: Crossroads over the Horizon?" (Kahl and Clark) examines health occupations, patient care, paying for health care, and the impact of these changes on occupations. Hecker and Murphy look at "Retail Trade" with special attention to part-time and temporary jobs. Levine…

Trends in the monetary and non-monetary compensation of academic personnel were compared to data on compensation in government, business, and industry, and the non-academic not-for-profit sector. Findings from 1981-82 were compared to Howard R. Bowen's findings for 1976-77. (MLW)

Presents a case study of Sainsbury's, a United Kingdom food retailer who adopted innovations in retail technology and whose resulting training needs were met in part through open learning technology. Highlights include networked personal computers, course materials created by trainers, and implications for higher education. (LRW)