The National Association of College Stores has for 31 years offered intensive formal training in bookstore management. The NACS Management Survey/Management Seminar, Booksellers School, and Advanced Seminars on Personnel Supervision and Financial Management are described. (LBH)

Discusses the trend toward the use of competency-based model/school stores in teaching entry-level job skills to distributive education students. A model/school store curriculum is described and illustrations of model store use in the classroom, laboratory, and in Distributive Education Clubs of America (DECA) are provided. (SH)

Describes the internship phase of the Supermarket Management Program at College of DuPage in Glen Ellyn, Illinois, which requires the students to view their on-the-job training as an opportunity to think and act like management. (BM)

A solid working relationship between a college bookstore and the campus community must be cultivated. Store management must recognize the needs of students, faculty, and administrators. The bookstore manager can keep up-to-date by participating in campus committees. (MLW)

Examines British public reaction to videotex--a telecommunications method for disseminating information from a central source--by presenting information from interviews with sales personnel supplemented with comments from industry representatives. Videotex's origin and development, clientele, their perceived views, complaints, prospects for…

Topics discussed by the NACS Store Planning/Renovation Committees in this updated version of the college store renovation manual include: short- and long-range planning, financial considerations, professional planning assistance, the store's image and business character, location considerations, building requirements, space requirements, fixtures,…

Presents research on the use of external information in the strategic management of retail banks in the United Kingdom. Explores the organizational role of the environmental analysis department, the character of business environment analysis, and the nature of information used in strategic management and its perceived importance. (Author/AEF)

Interviews with 24 adolescents, observation of minors using cigarette vending machines, and studies of the attempts of 20 minors to purchase cigarettes over the counter all confirm that it is easy for minors to gain access to cigarettes in Chicago (Illinois). Implications for tobacco purchase laws are discussed. (SLD)

A study examined the effects of high-performance innovations on workers and job quality by conducting six case studies of firms that had implemented reforms in both the production and the service end of their operations. All the firms were in the traditionally low-wage retail industry. These case studies were drawn on to examine, first, the nature…

The student materials present exercises designed to simulate the job performed by a clerk-typist. The content of the course covers job instructions, form letters, a rough draft business report, invoices, purchase requisition, purchase order, telephone conversation, and rating scale--telephone personality. Also included in the document are a…

The in-basket simulation package was designed to help students learn about working in a department store. Various activities commonly occurring in retailing are simulated through the use of written memos and telephone messages. The learning activities were written for use in either a traditional classroom or a model store. The goal of the package…

This booklet examines briefly the practical justification for planned training in the distributive trades; describes what and who should be trained; and indicates the steps needed to design a system of training which the Industrial Training Board for the Distributive Trades will find acceptable and grant-worthy. It is divided into three parts:…

This study of supervisory/middle management development programs for large department stores focuses on the determination of training objectives and the implications of these objectives for program design. To survey current practice in large department stores, a questionnaire was sent to 71 large stores which had at least 1000 employees. Thirty…

The curriculum guide (developed by the South Carolina Office of Vocational Education, the School of Home Economics of Winthrop College, business leaders, and distributive educators) is designed for the teaching of a one-year distributive education specialty program for 12th grade students interested in pursuing a career in fashion merchandising.…