To manage a company's overseas operations effectively, a human resources manager needs a basic understanding of the three types of employees that will work in the facilities: (1) local nationals; (2) third-country nationals; and (3) U.S. foreign service employees. (JOW)

Argues that applying persuasion strategies to internal marketing efforts can facilitate the adoption of a customer orientation among employees and elicit greater commitment to the company and its goals. Examines four specific persuasion strategies: defining the customer satisfaction link; encouraging self-efficacy; providing rewards; and creating…

Examines the reasons for part-time work and characteristics of part-time workers, legislative protection, national incentives to increase access to part-time jobs, and forms of part-time work. Explores arguments for and against part-time employment. (SK)

Argues on basis of research on importance of "g" (intelligence) factor and racial differences in "g" that many valid, unbiased tests can be expected to produce high levels of adverse impact when used in race-neutral manner, especially in high-level jobs. Argues that unrealistic expectation regarding racial parity often leads employers to adopt…

Of the 1,005 companies that responded to a 1989 American Management Association survey on basic skills testing in the workplace, 345 companies (34.3 percent) indicated that they conduct basic skills testing and 89 percent refuse to hire candidates who fail the test. Of companies that sponsor remedial training, most are enthusiastic about the…

Finds that students who are required to take a course taught by foreign teaching assistants (TAs) complain more about their TAs' language skills than those taking the course as an elective, but finds no such difference among students taught by "domestic" TAs. Discusses possible educational policies regarding the hiring and employment of foreign…

Can a school board choose a minority teacher, using race as a "plus" factor to promote a more diverse faculty for students' benefit? A school board in New Jersey unanimously voted to keep the minority instructor. The case of "Taxman" involves how much academic discretion educators should have in putting together a faculty. The…

Illinois libraries and library districts should be aware of the employment "at-will" doctrine in their hiring, firing, and employment policy decisions. Because changes in the law require greater scrutiny of employment manuals and policies, recommendations are made for reducing administrative burdens, record keeping, reviewing employment…

Presents some guidelines and strategies that college professors who feel that they have been victims of discrimination should consider before they decide to pursue litigation. Exhausting internal appeals, gathering evidence carefully, and looking critically at one's goals are advocated. (SLD)

Assessed influence of organizational factors on nursing home residents' (n=289) satisfaction using data from administrators (n=54), staff, and residents. Longevity of personnel, level of benefits, wages for nursing assistants, and their perception of the charge nurse's fairness and competence as well as degree of personalization of residents'…

A review of provisions, guidelines, and compliance standards of the Americans with Disabilities Act identifies potential problems but concludes that the law will succeed if (1) beneficiaries participate; (2) goals and standards are clearly communicated; and (3) detailed enforcement procedures are instituted. (SK)

In light of predicted labor shortages, proactive businesses should focus on legislative reform regarding immigrant labor. Although immigrants can be high quality employees, current immigration policies and practices tend to impede the attraction and retention of such workers. (Author/SK)

Explains federal agency employment practices and the Civil Service system. Charts 116 occupations in federal agencies, including educational qualifications, numbers employed, and employing agencies. (SK)

A study of 27 Fortune 500 companies established benchmarking as a continuous quality improvement tool used in implementing exemplary work force diversity practices. Applicable in educational settings as well, it is a lifelong educational process for the individual and the organization. (JOW)

Argues that, to increase minority participation in student affairs, the profession must attend to the crucial roles of key administrators, the breadth and diversity of administrative and staff roles, and the informal processes by which persons are matched to administrative jobs. (Author)