Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)

Critiquing Nina and Sol Horowitz's article advocating high-stakes tests, the author deplores deleterious effects of too-rigorous standards on poor students and recent immigrants. Without large-scale initiatives to affect their lives out of school, urban youngsters' prospects are dim. A National Research Council report offers testing guidelines.…

With increasing Internet access, library media specialists are implementing acceptable use policies to govern student conduct online. Policy components include definition and purpose; rights, responsibilities, and risks; penalties; and parental consent. Effective policies have input from all community members, are concise, and serve as guidelines…

This supplement assembles six articles covering Internet usage in the library media center, including: selecting and evaluating Internet resources; developing information literacy skills to reach educational goals; and citing Internet resources. It examines demographic profiles of schools that are connected to the Internet and provides tips and…

This article reviews the assessment procedures, treatment procedures, and the advantages and disadvantages of three professional-family team models: multidisciplinary teams, interdisciplinary teams, and transdisciplinary teams. Guidelines for optimal team participation are provided. The importance of mission statements, communication, trust,…

Reviews education research on general design principles and concepts, including perception/communications theories and learning principles. Media research is also reviewed. Based on this past research, a model is proposed for the design of video displays in an interactive videodisc (IVD) instructional program. (AEF)

Discussion of distance education in higher education focuses on guidelines and standards developed by the American Federation of Teachers. Highlights include faculty role; course design; student role; personal interaction via electronic communication; class size; course content; subject offerings; information literacy, both electronic and print;…

This article discusses concerns about the definition of scientifically based research in federal education legislation and its impact on the use of qualitative inquiry as a research method. It describes key contributions of qualitative research that could be jeopardized if the current definition remains unchanged or narrowly interpreted. (Contains…

This commentary discusses principles concerning requirements for scientifically based research under No Child Left Behind: scientific inquiry begins with important research questions, not specific methodologies; the logic that scientifically based research equates with randomized controlled trials will result in research and practice disconnects;…

This qualitative study explored parents' perceptions of how their homelessness affected the development and academic achievement of their children. Grounded theory with symbolic interactionism was the framework for this study. Data were collected through semistructured interviews with 34 homeless families in a variety of settings. Multiple factors…

This article presents a framework that identifies areas of expertise necessary for mainstream teachers to be prepared to teach in classrooms with native and non-native English speakers. Currently, explicit attention to the linguistic and cultural needs of English Language Learners (ELLs) is lacking in most teacher preparation programs. A recent…

Virtually every academic department in an institute of higher education requires Web presence as a critical component of its information technology strategy. The problem of how to leverage the World Wide Web and build effective and useful departmental Web sites seems to have long been solved. Yet browsing academic Web sites from around the world…

This study concerns the application of tools and methods of Open and Distance Learning (ODL) in the traditional class. More concretely, the design of an instructional aid called "lesson sheets" is discussed, according to specific guidelines, which evolve from the corresponding educational theories. Accordingly, the application of the…

In Scotland, national guidelines were laid down for the content of, and the targets to be attained in, Information and Communication Technology, for all 5-14-year-old pupils. This article gives an account of the planning, design, implementation and evaluation within a specialist school for blind and partially-sighted pupils of a teaching programme…

A needs assessment determined Oregon community college staff knowledge of (a) accessible information technology (IT) guidelines, (b) IT-related disability laws, (c) legal obligations regarding Web accessibility, and (d) perceived level of current Web accessibility. Training needs were assessed and training suggestions were solicited. IT staff…