From 1870 to 1975, three types of school administrators were identified: the plateau administrators who remained at initial entry level assignments; vertical aspirants who actively sought advancement; and place-holders who began as vertical aspirants but for one reason or another were placed in non-decision-making positions. (Author/GDC)

Evaluates a comprehensive project in functional literacy education piloted at five sites in North Carolina. Provides information on student characteristics, levels of exposure and achievement, perceptions of the project, and determinants of achievement, revealing growth in student achievement, but no correlation between achievement and length of…

This discussion is divided into four parts: (1) the definition of frustration; (2) general behavioral reactions to frustration which have implications for organizations; (3) integration of the individual behavioral reactions into a model of organizational frustration; and (4) a review of the supporting evidence for the model. (Author)

When teachers strike, most people assume their grievance is money. But a recent survey of 18 Montana schools reveals that much teacher discontent stems from their lack of involvement in site-level decision making. A Faculty Senate Policy Committee is proposed to facilitate teacher participation in policy formulation. (SJL)

The writer, with his graduate class in adolescent psychology, prepared a questionnaire probing attitudes of adolescents toward their future in the world of work. Responses are divided into four categories: need for freedom or independence; conditions under which they want to work; work philosophy; and rewards for work. (KC)

This study compares effects on high school students (N=959) of the Self Directed Search (SDS), the Vocational Preference Inventory (VPI), and no treatment. Students taking the SDS or the VPI evaluated the instruments, felt more satisfied with current occupational choices, and considered more occupational alternatives. Differences between the…

Compares the results of an interlibrary loan (ILL) user satisfaction survey conducted among the Greater Midwest Research Library Consortium members with institution-specific data from Iowa State University and University of Arkansas. Discusses contrasts in policies in light of results that show significant differences in supplier charges per…

Discusses a survey of 115 high school students who are deaf or hard of hearing, which examined the pros and cons of mainstreaming. Results found that center schools offered a stronger representation of deaf culture and that more residential students than mainstream students were satisfied with their school experience overall. (Author/CR)

Reports on a study of 40 audiotaped reference interactions between librarians and public library users. Data analysis focused on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by users and the effect of these factors for the outcome of the interaction. (Author/AEF)

Describes the ViewFinder interface, designed at Indiana University as a client to a database server; it supports querying based on both visual and verbal clues. Presents results of usability analysis performed on ViewFinder with 18 users. High search success rates were achieved through both types of querying means; verbal clues were used more than…

Questionnaires, observation, and taped interviews of 36 graduate students were used to compare and evaluate the use of a continuous zooming graphical interface and a typical jump-based hypertext interface, with a focus on minimizing user disorientation when reading documents. Learning time, performance and user satisfaction were evaluated. (AEF)

Presents preliminary findings of a project intended to develop a user-validated measurement instrument based on users' relevance criteria. Two validation tests revealed conceptual and methodological challenges involving the semantic ambiguity of terms and verified the importance of situational context to scale development and use. (Author/AEF)

Describes the results of a survey conducted at the University of Illinois at Chicago that compared faculty use of, preferences for, and satisfaction with two software interfaces for the locally loaded ERIC database. Use of other local online databases was also examined. (Author/LRW)

Discussion of library use and user satisfaction focuses on two measures, one based on weighted data and the second based on factor analysis. These measures were studied for their interrelationship and were used to evaluate library services at the National University of Rwanda (Africa). (LRW)

The Lifestyle Satisfaction Scale (LSS) has been found among American samples to be influenced by types of accommodation (representing variations in level of lifestyle restriction). This study of 46 adults with mental retardation in Australia supported the discriminate validity of the LSS, and identified ways in which location and other factors…