The INVEST learning system is a computer-based program offering developmental courses in reading, mathematics, writing, life skills, and learning skills. As part of a joint project sponsored by the League for Innovation in the Community College (LICC), the American College Testing Program, and the INVEST Corporation, California's San Diego Miramar…

The need to respond to changing student clientele, new educational technologies, and increasing demands to do more with fewer resources presents serious challenges for two-year college faculty and can negatively effect faculty vitality and commitment. Faculty vitality, however, has been shown to be significantly related to the vitality and…

Utah's Southeastern Education Service Center has devised a five-phase vision plan for improving the educational technology infrastructure in the southeastern region of the state. The fourth phase involves the creation of the Southeastern Utah Regional Wide Area Network (SURWAN), which will link all K-12 schools to the Internet by 1996. This…

In 1990, Georgia's DeKalb College initiated a program of date rape prevention (DRP) workshops in response to statistics that show: (1) over 50% of all entering freshmen and 55% of all women are enrolled in community, technical, and junior colleges; and (2) 50% of rape victims will know the perpetrator. The workshop initiative sought to raise…

Customer service is a vital part of library service. The reference interview remains a key element in assisting library patrons with information needs. This book shows librarians how to combine creativity with professional expertise in reference interviews, to provide quality customer service and satisfy patrons. The book is divided into 11…

The offshoots of women's studies programs, such as cultural diversity, men's studies, and African-American studies, are now viewed as being at odds with women's studies although they share the same goal of transforming the curriculum. Most notable among these is men's studies and its relationship to women's studies. The challenge for teachers is…

In fall 1996, a learning community (LC) involving a biology, a philosophy, and an English composition course was conducted at the Superstition Mountain campus of Central Arizona College. Entitled "Brave New World," the LC met the syllabi-required outcomes for the three courses, while also concentrating on environmental, political,…

This paper describes the first phase of a study of teachers and school administrators in Western Sydney, Australia. A survey to measure teacher satisfaction, motivation, and health was designed based on findings from earlier research. Participants were 529 teachers and school administrators at 47 primary, secondary, and special purpose schools.…

Parental opinion is an important indicator of educational effectiveness. Parent attitudes toward school effectiveness were measured in this survey to determine one school district's strategic plan concerning community involvement. A random sample of 650 households, representing prekindergarten through twelfth grade, were asked about their…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

This paper introduces Importance-Performance (IP) analysis as a method to evaluate teaching effectiveness in a university outdoor program. Originally developed for use in the field of marketing, IP analysis is simple and easy to administer, and provides the instructor with a visual representation of what teaching attributes are important, how…

For the past 6 years, Virginia's Blue Ridge Community College (BRCC) has distributed the Community College Student Experiences Questionnaire (CCSEQ) to graduating students to determine their perceptions of the college environment and their experiences. For the graduating class of 1995, 255 questionnaires were distributed, resulting in usable…

In spring 1996, California's College of the Canyons distributed surveys to all 245 full- and part-time faculty members on campus that semester to gather data on their satisfaction with college processes and services. Usable surveys were returned by 49.4% (n=121) of the faculty. An analysis of responses revealed the following: (1) 96.6% of…

Each year, New Jersey's Hudson County Community College (HCCC) surveys graduates from the previous year to determine their subsequent career/educational progress and satisfaction with the college's programs and services. In August 1996, questionnaires were mailed to 172 graduates from 1995, with 47 returning completed surveys. Study findings…

This study examined graduate satisfaction among a sample of graduates of all programs in the Abraham S. Fischler Center for the Advancement of Education at Nova Southeastern University (NSU) in Florida. A total of 255 students who graduated between 1992 and 1995, the majority of whom received doctoral or masters degrees, responded to a survey that…