The purpose of this literature review is to identify and address major themes in the distance education literature, particularly as they relate to interactive television (ITV) and student satisfaction. Major themes include satisfaction based on site-type, previous research biases, faculty-student interaction, characteristics of satisfied learners,…

This paper evaluates Interactive Television (ITV) Engineering courses, Statics and Dynamics, from the perspective of host-site students. The study took place at the University of Kentucky during the Spring 2004 semester utilizing survey methods to identify factors that are influential in determining students' satisfaction with a particular…

Informed by theory and research in inquiry-based classrooms, this paper examines how classroom practices support students' understanding of decimals. Data from a six-month teaching experiment, based on the work of Moss and Case's (1999) use of percentages and metric measure as visible representations for students' emerging understanding of…

Electronic publications are flooding the market. Some of these publications are created specifically for the electronic environment, but many are conversions of existing material to electronic format. It is not worth the time and effort merely to publish existing material in electronic format if no value is added in the conversion process. The…

Work and family form a core relationship in people's lives and many individuals struggle to balance these responsibilities. To explore this balance, some of the issues surrounding attitudes toward gender equality and work-family commitment as related to medical students, are examined in this report. The research focused on patterns of commitment…

The labor market participation, pay, job satisfaction, employment patterns, and turnover of registered nurses in the United Kingdom were examined through an analysis of data from the 1997 Royal College of Nursing (RCN) Survey. Of the random sample of 5,984 nurses from the RCN membership records surveyed, 4,288 (72%) returned usable questionnaires.…

In fall 1996, California's Los Rios Community College District (LRCCD) undertook several initiatives to increase enrollment, including the construction of state-of-the-art computer laboratories to meet demands for high tech training and the expansion of course offerings to non-traditional times. To evaluate the effectiveness of these efforts,…

This project tested the appropriateness of SERVQUAL (i.e., an instrument widely used in the service industry for assessing service quality based on repeated service encounters rather than a particular service encounter) to measure service quality in special libraries and developed a modified version for special libraries. SERVQUAL is based on an…

This paper presents findings from a study of how knowledge workers use the Web to seek external information as a part of their daily work. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. Thirty-four…

This final report discusses the outcomes of a study that examined how charter school developers have used the opportunities provided by their charters to serve students with disabilities. Between March 1998 and June 1999, 32 public charter schools in 15 states were visited and 151 parents of students with disabilities, 196 teachers, and 164…

Austin Community College mailed an Employee Satisfaction Survey in spring 2000 to 2,903 employees. The survey form asked respondents to rate college-wide and/or campus services that they had requested or received during the past year in terms of promptness, quality, attitude and overall service. The overall survey return rate was 15.4%, but rates…

This report details results of the 1998 Nebraska Rural Poll, which asked rural Nebraskans their opinions on taxes, school finance, and school consolidation. Survey responses were received from 4,196 residents of Nebraska's 87 non-metropolitan counties. When asked about the tax structure, most respondents favored changing the current distribution…

One-hundred and sixty parents of students (ages 9 and older) who were part of an Indiana Alternative Residential Services (ARS) program were surveyed regarding their satisfaction with services received. At least one response came from 47 family units (46 mothers, 24 fathers, and 25 students). Parents completed the Parent's Stressors Scale, the…

The Office of Institutional Research (IR) at Miami-Dade Community College (M-DCC) (Florida) offers the results of a survey regarding the use of the office's services. Instead of using hard copy format as in the past, the current survey was conducted online. An e-mail message requesting participation was sent to the 3,498 employees with e-mail…

California's community colleges are the state's largest workforce preparation provider to technically skilled positions in well-established occupations such as nursing, computer and data processing, and administration of justice. Each semester, the Institutional Development and Technology (IDT) office, in cooperation with the Dean of Occupational…