Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources…

Results of study on patron information retrieval success and patron use patterns at Ohio State University show that 90 percent of online users preferred online to card catalog; 64 percent of those who tried online catalog switched to it; and patrons used the online more than the card catalog. References are provided. (EJS)

The Calgary Libraries Telidon Trial involved four major libraries--Calgary Public, Mount Royal College, Southern Alberta Institute of Technology, and the University of Calgary--and resulted in videotex library services. This report discusses the beginning of the project, types of information input, conclusions of library-information providers, and…

The relationships among people's satisfaction with current living conditions, expectations concerning future conditions, and prospective mobility are examined for residents of large cities. Research results show that efforts to enhance expectations of improved physical conditions will help to nullify outmigration from central cities as well as…

A study showed that the longer students have been at the University of California at Santa Barbara, the more negative their feelings about the available academic advising. Students felt intimidated by faculty, but also that advising services were inadequate. A new system making better use of peer advising is recommended. (MSE)

Investigated the existence and nature of differences among students' levels of satisfaction with college and their attitudes about future employment. The examination of responses from a national sample of students enrolled in five types of college majors established sex as an important moderating variable. (Author)

Despite current questions about the rate of return on educational investments, there is still a positive correlation between years of schooling and income, as well as job satisfaction. The real problem is not study and work; rather attention should be directed to the problem of nonstudy and work. (Author/AF)

Seeks to clarify the differences between traditional and dialectical perspectives on career development. Describes the application of a dialectical model to career evolution based on the assumption that an individual's work experiences and other life experiences exert an ongoing, reciprocal effect on career development. (Author)

Analyzes a successful student affairs organization as one which implements innovative student development techniques and programs; actively encourages increases in organizational complexity and job satisfaction; and seeks to moderate its degree of centralization, formalization, and stratification. Urges production and efficiency be emphasized.…

Outlines the procedures and results of a study conducted at Queensborough Community College (New York) to evaluate business education programs for homebound handicapped students. Analyzes the responses of and extent of agreement among the handicapped students, the faculty, and in-class student peers. Makes four recommendations for program…

Raising the age of mandatory retirement will retard the rate of promotional prospects only slightly in the economy. Larger delays will occur for top positions. Individual firms may experience greater delays depending on their rate of growth, previous retirement age, and willingness of older workers to remain on the job. (Author)

In classes of four different sizes (16, 23, 30, and 37), teachers' expectations, student achievement in six areas, student and teacher attitudes, student self-concept, and various classroom process variables were studied. Class size effects were only noted for teachers' expectations and for one area of mathematics achievement. (Author/GDC)

An Individualized Education Program (IEP) for a handicapped child necessitates a program amenable to evaluation. A comprehensive approach consists of evaluability assessment, process evaluation, outcome evaluation, and consumer evaluation. Utilization of each strategy results in obtainment of evaluation information for program development,…

Stress and burnout are normal occurences that are common and predictable in all professions, including teaching. Strategies should be devised and implemented to reduce at least the intensity of the phenomena so that job satisfaction can increase while commitment to work remains high. (JD)

Stress inherent in classroom teaching serves to cause "teacher burnout," which is characterized by emotional exhaustion and a loss of positive feelings toward students. Prevention of such conditions must begin by informing the newly trained teachers of the conditions, and teaching skills in recognizing the early warning signs. (Author)