Discussion of the use of full-text CD-ROMs in libraries focuses on a study of graduate students at Penn State University's Great Valley campus who used Business Periodicals Ondisc. Highlights include a user satisfaction survey, user profile, impact on interlibrary loan requests, cost effectiveness, and impact on subscriptions. (LRW)

Discussion of the scope of electronic information resources available to libraries includes examples of several new sources. Solutions to increasing patron demand for materials are considered, including interlibrary loan, for-profit companies and agencies, and services that allow patrons to request materials directly. Issues of staff training,…

Identifies qualities found in master music teachers by observing one teacher's performance when conducting a fifth grade class. Praises these teachers' devotion; musical skill; inspiring classroom practices; and diligence. Highlights theatrical skills used in music classes. Suggests that these teachers derive enormous satisfaction from their work.…

Reports results of 1990 study that examined user satisfaction with OPACs (online public access catalogs) at 5 Ontario universities through interviews with 2,916 students and faculty members. Data on OPAC and computer experience, learning methods, and the effects of several variables on satisfaction are analyzed for the entire sample and for each…

Survey of science faculty at Arizona State University and Washington State University on interlibrary loan (ILL) usage revealed a need for journals unavailable in the university library but a tendency to bypass ILL to obtain them. More efficient document delivery services are needed if subscriptions are canceled. (21 references) (LAE)

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Examines gender differences in satisfaction with the host society in a sample of 1,384 Indochinese refugees, ages 17 to 73 years. Satisfaction measurements in terms of housing, neighborhood, and life reveal significant differences influenced by age, gender, and education level. Implications for practice and future research are discussed. (GLR)

Faculty in 40 research university departments of physics, sociology, electrical engineering, and education were surveyed about their attitudes toward universities' competitive strategies (clever adaptation, sudden changes, elimination of less attractive units, entrepreneurial ventures). More productive, satisfied, and committed faculty were found…

This follow-up study of gifted students who had either entered the University of Washington before age 15 (n=61), qualified for early entrance but chose the normal high school path (n=36), or were nonaccelerated National Merit Scholarship finalists (n=27) found that early entrants entered graduate school in greater numbers than did the other…

Analysis of data from a national survey of about 1,000 college faculty found African-American faculty reported higher levels of occupational stress than white counterpart, especially in areas of research and service activities. Possible effects of extra-academic assignments given to African-American faculty are considered. (Author/MSE)

Survey results from cohorts of 511 and 222 gifted and accelerated students surveyed at ages 13, 18, and 23 years and a subset of 73 students indicate that students generally express positive feelings about acceleration. Nonintellectual personal attributes commonly used to select students for acceleration may be inappropriately used. (SLD)

Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…

The purpose of this study was to assess the effect of organizational changes in the general medicine clinic on residents' and patients' satisfaction, including their perceptions of the quality of care. Questionnaires to assess satisfaction were administered to the residents (N=80) and patients (N=577) using a pre- and posttesting design. (MLW)

Summarizes results of a study on implementation and impact of classroom assessment techniques (CATs) in community colleges, examining how classroom assessment has been applied by teachers, documenting changes in teaching behaviors, and considering costs and benefits. Also examines students' experiences and satisfaction with courses taught using…

A survey of 182 doctors, nurses, and allied professionals examined health professionals' awareness of evidence-based medicine (EBM). Results show most health professionals wanted workplace access to resources, that doctors preferred to do their own searching, and that health professionals doubted librarians could find relevant articles, suggesting…