Employee absenteeism is a problem faced by all library and information service managers as it erodes both salary budgets and productivity. It can have an undermining effect on staff morale, and may be an indicator of low staff motivation levels. There are two types of absence, unavoidable and avoidable, which can be measured using lost time and…

In 1995, Cabrillo College, in California, conducted a survey of currently enrolled students to determine their perceptions of instruction, the availability of classes, student services, and the general climate of the college. Of the 1,750 students surveyed, 870 surveys were returned, with 830 of these analyzed for the study. Results included the…

The acquisition of factual knowledge is increasingly insufficient to prepare students to cope in this complex and rapidly changing world. Students need to learn effective ways of thinking so they can use their acquired knowledge flexibly, solve diverse problems, and become good independent learners. Two pervasive educational problems limit the…

This report is about libraries and the challenges they face in the digital world, and where the public supports, or fails to support, libraries in this time of change. Library leaders' visions for the future are compared with the public's prescriptions for libraries, derived from public opinion research. Informing the study were library leaders'…

This report describes Phase II of a project which developed a system for delivering fire safety training to board and care providers who serve adults with developmental disabilities. Phase II focused on developing and pilot testing a "train the trainers" workshop for instructors and field testing the provider's workshop. Evaluation of…

A study of graduates of the de Lissa Institute of Early Childhood Studies and the School of Early Childhood Studies (SECS) at the University of Melbourne in Australia identified changes in the professional attitudes of teachers during their first year of teaching. Early childhood teachers working in junior primary schools, preschool kindergartens,…

During fiscal year (FY) 1993, North Carolina's Division of Vocational Rehabilitation Services expended $76.2 million to provide vocational rehabilitation (VR) services to 59,821 North Carolinians. These VR services were delivered by 378 caseload-carrying counselors and their required administrative support in 32 unit offices. Of 13,781 persons…

In the 1992-93 academic year, the Hospitality and Food Sciences Department at South Seattle Community College conducted surveys of current and former students and local foodservice employers to determine the level of satisfaction with Department programs. Specifically, the surveys focused on four key outcomes: determining the extent to which…

The Partnership Program at Essex County College (ECC), in Newark, New Jersey, was a 3-year, intensive, college-high school faculty development project designed to coordinate curriculum and learning strategies in area feeder high schools with content and instructional methods used in introductory college courses. Weekly workshops were conducted…

Instead of relying on graduates' perceptions of their educational experiences a year or more after graduation, Sinclair Community College in Dayton, Ohio, decided to survey students applying for graduation about their recent experiences. Questionnaires were sent to all 1,450 graduating students in the 1992-93 academic year, with 872 returning…

This study analyzed the employment situation of 106 Apache youth, of whom 52 had been special education students. All students had exited high school between 1987 and 1992. Findings indicate that 65 percent of the regular education students and 73 percent of special education students were unemployed, that 50 percent of working special education…

Hiring is an enormous challenge in today's Information Systems (IS) organizations due to the heavy demand for graduating students. This paper reports on a study to determine what factors IS students consider important in evaluating potential employers. Initially using an open ended survey approach, 28 upper level IS students were asked to identify…

This Chabot College (California) Student Satisfaction Survey sampled 1,149 students in 59 course sections. Conducted in fall 1997, the five-page survey focused on the following factors: educational goals and reasons for attending Chabot, satisfaction with the college and its facilities and services, campus safety, campus climate, course…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…

The purpose of this study was to compare Interactive Televised Video (ITV) student satisfaction in performance and its predictors for two settings--one with two sites connected, each seeing the other simultaneously (point-to-point), and one with three to five sites connected, each seeing only one of the other sites at a time (multipoint). Subjects…