Suggestions are made for confronting an academic colleague suspected of unethical conduct, including objective determination of the specific ethical violation, assessing evidence, examining motivations, consulting with trusted colleagues, scheduling a conference, using a nonthreatening manner, setting the tone for constructive interaction,…

Poor listening can have dramatic consequences; relatively minor mistakes can lead to misunderstandings and hurt feelings. In stressful situations, board members should use extra thinking time, focus on the person speaking, look interested, ask questions, paraphrase, empathize, and pause before reacting to angry outbursts. (MLH)

Draws on meta-analyses to examine developmental trends in peer conflict resolution. Finds that peer conflict resolutions were most likely to involve negotiation, with coercion and then disengagement being the next most likely strategies. Patterns of conflict resolution varied as a function of age, peer relationships, assessment procedures, and…

Comments on a previously published article on the ethical treatment of English-as-a-Second-Language (ESL) writers, disagreeing with the author's view that it is inappropriate for ESL/EFL teachers to focus on themes such as peace education or conflict resolution in their writing classes. The author of the article being critiqued then responds to…

Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…

This article discusses how outside contributions and interests can place self-advocates in danger, how personal issues of advisors may place self-advocates in danger, a way for advisors to resolve their personal issues, and strategies that advisors can employ to assist and support self-advocates if they are in dangerous situations. (CR)

Modesto (California) City Schools discovered common-ground thinking during a crisis over a safe-schools policy. Instead of shunning controversy, schools should face issues, invite all stakeholders, get training, formulate and approve policy, and train staff and the community to understand common-ground (religious neutrality) thinking. (MLH)

This statewide study identified an association between the relative integration of instructional technology departments and information services departments with indicators of high technology performance in school districts. Discusses cultural integration between the two subcultures of information services and instructional technology, types of…

This study examined the influence of challenge-based recreation on the collective efficacy of families with at-risk adolescents. Thirty-four families participated in one of three experimental groups and a control group. Collective family recreation efficacy and conflict resolution efficacy increased for families in all three recreation contexts.…

Too often, bullying goes undetected as victims suffer silently. Most anti-bullying programs must be strengthened to reduce or eliminate the quiet, sneaky bullying falling under adults' radar. Thus, there is a need to create a safe environment for children both above and below that radar. In this article, the author discusses the importance of…

A unique attempt made in San Juan Country, Utah, to resolve conflict over service delivery is examined and an outline of the conflict resolution process is presented and the contemporary relationship between tribes and states is described. The impact of the county division proposal and the way it fits into the larger framework of conflict…

This article explores the impact of worldview on a people's approach to dealing with conflict and compare the worldviews underlying specific Western and Indigenous approaches to dealing with conflict. It suggests that power imbalances in conflict resolution research and practice perpetuate colonization through ontological violence, marginalizing…

Within the literature on the psychology of forgiveness, researchers have hypothesized that the 1st stage in the process of being able to forgive is the role of psychological defense. To examine such a hypothesis, the authors explored the relationship between forgiveness and defense style. The 304 respondents (151 men, 153 women) completed measures…

Because employers want workers who can successfully run meetings and manage teams with diverse characteristics, conflict management is a skill that every business graduate should possess. The purpose of the study was to identify the most popular and effective ways that students used to manage conflicts when working on team projects. A survey was…

This study examined relations between the incidence of workplace bullying and the everyday experiences of members of ethnic and racial minorities in the American workplace. Particular attention was paid to expressions of bullying that overtly or specifically refer to race or ethnicity, in the form of more or less subtle acts of discrimination and…