This guide suggests ways to improve communication skills for those individuals just starting out in the business world. The guide offers advice from an abundance of sources condensed into easy-to-follow lists on the subjects of: (1) dress tips for men and women; (2) introductions; (3) remembering people's names; (4) conversational techniques for…

The role of personality make-up of those involved in problem solving, conflict resolution, classroom management, and school discipline is discussed. Three studies are presented which demonstrated personal characteristics which may appear to invite, or provide opportunity for, antisocial behavior. In the first study, psychological profiles were…

The purpose of this study was to identify conflict resolution strategies used by siblings when they chose television programs to watch and to examine differences in strategies associated with sex of child, the age interval between siblings, and their ordinal position. Children, 116 pairs of siblings in first through sixth grade, were interviewed…

This book is a review of the 1986 United Nations International Year of Peace conducted at an international conference in Fiji. The theme of the conference was "People Create Alternatives," and the issues of conflict resolution and avoiding global destruction were addressed. Specific topics discussed were: (1) "Theories and…

A study investigated the relationship between teaching style and group conflict within the small instructional group. The conjecture was that the transactional teaching style is associated with more positive resolutions to group conflict than either the nomothetic or idiographic style. Research was conducted on 10 instructional groups within the…

Conflict and disagreement are not only inevitable, but fundamental to successful change. A key to managing conflict between principal parties is each party's attribution of the other's intent. This study tests the relationship between (1) principals' personality predisposition and their self-attributed conflict resolution behavior; (2) teacher…

Chapter 13 of a revised volume on school leadership, this chapter offers suggestions to help educators improve their performance in meetings, both as group leaders and as participants. Well-run meetings can rejuvenate an organization, leading to improved teamwork, communication, and morale. A poor meeting, on the other hand, can have a…

Chapter 15 of a revised volume on school leadership, this chapter defines and categorizes conflict and outlines techniques for its management in schools. Conflict, endemic to human existence, exists on many levels and assumes various forms. This chapter focuses on social conflict, or antagonistic interaction between individuals or groups common to…

In order to understand how power affects other relationships, to offer an exploratory methodology for operationalizing an intervention typology, and to eventually develop a theoretical model that predicts affective influence on third party intervention modes in given conflict situations, a pilot study hypothesized that the frequency of preferred…

This discussion of the mentor/protege relationship in the library setting begins by examining the benefits of mentoring for both individuals and the organization. Characteristics of mentors, guidelines for self-assessment of strengths and weaknesses for a potential mentor, and protege characteristics that will attract a mentor are outlined.…

A fifteen-item Likert scale and indepth personal interviews were used to collect data in a study that examined whether five individuals who held both the role of editor and public official were perceived as able to perform in a socially responsible manner as editors of their community newspapers in their estimation and in the estimation of a…

Ethical communication scholars frequently find national popular rhetoric unethical. Some proposed ethical guidelines for the public presentation of ideas call for such elements as habits of search, justice, preference for public versus private motives, respect for dissent, airing of all relevant arguments, and persuasion without coercion or…

The effect of interpersonal problem-solving skills training on the verbal and behavioral competence in the social problem-solving of preschoolers was assessed. An intervention was designed to help preschoolers set goals, generate alternatives, and evaluate outcomes in problematic social situations. For the verbal component of social…

A study was conducted to explore how males and females differ in their use of interpersonal conflict management styles. Subjects were 71 male and 76 female students from an introductory interpersonal communication course at a large midwestern state university. They were instructed to think of an important relationship with either an opposite-sex…

This document provides witnesses' testimonies and prepared statements from a Congressional hearing on the roles of the federal government and of the Juvenile Justice and Delinquency Prevention Office in preventing youth suicides. Opening statements are included from four Senate committee members and statements are given by the Assistant Secretary…