Adults who work in positions of authority with young people must be prepared for the possibility of conflict, which could lead to aggressive behavior. Incorrect handling of a crisis will produce a conflict cycle, the four stages of which are described. Legal issues surrounding physical intervention (in the United Kingdom) are summarized, and…

Examines "question-response" sequences in Japanese political discourse, with particular reference to how questions are used to control other interlocutors as well as the relationship between questions and conflict. Findings reveal that the tendency to avoid overt control and conflict is reflected in questioning strategies employed in…

Using the example of a Navajo student teacher late for the first day of mentoring, steps are presented that enable parties with divergent perspectives to prevent or resolve conflicts by gaining second-person perspective, establishing a calm reflective ambiance, and seeking points of convergence. Presents 10 elements for reaching higher ground in…

Examined three interpersonal relations constructs and their interrelationships that characterize principals' leadership behaviors. The investigation surveyed teachers' perceptions of 250 elementary school principals management styles. Many principals are engaged in interpersonal behaviors (using high levels of personal power, cooperative conflict…

Humor can be a powerful, productive tool to help teachers succeed in the classroom. Humor cultivates spirit, alleviates stress, improves communication, and diffuses conflict. Reviews types of humor (satire, cheerfulness, eccentricity, and sarcasm), discusses humor's classroom uses and benefits, and shows how school leaders can introduce humor into…

Describes a strategy whereby kindergarten children recorded acts of kindness on slips of paper and put the slips into a "Kindness Jar." Found that children used slips of paper recording the acts as tokens of appreciation for their friends, to recognize instances of conflict resolution, to report on collaboration, and to emphasize teamwork. (KB)

Children move through the same anger cycle as adults and need similar coping strategies and problem solving skills. This paper presents pre-anger approaches, discussing what to do before the "boil-over" occurs, when the boiling point is reached, and after the boil-over. A sidebar presents a list of questions and activities parents can use with…

Examines "girl talk" (a typically female speech event involving long and detailed personal discussions about people, norms, and beliefs). Demonstrates that girl-talk interaction constitutes a temporary community within which norms are cooperatively defined through a painstaking process of negotiation and consensus. (RS)

Provides an eyewitness account of the 1989 Tiananmen Square conflict in China. Discusses the discrepancies between outside reports on the conflict and the official video of the government. Analyzes the events of the conflict and outlines mistakes of the tragedy. Suggests actions that need to be taken by China. (RW)

Compared social-cognitive development of 40 preschoolers from constructivist and Montessori programs who were playing a board game. Analysis of interpersonal negotiating strategies and conflict management showed that children from constructivist programs were more advanced in their social cognitive competence than were children in the Montessori…

A comparative evaluation of two underground coal mines identified the reasons why one was the most productive and the other was the least productive mine operated by the company. The vested interests of contending groups provide a partial explanation. The problem-solving process evolving out of the evaluation is described. (SLD)

Two approaches to conflict resolution in the workplace are described. A systems approach questions the organization's systems rather than the behavior or motives of co-workers. Problem-solving retreats encourage team building and group cohesion and focus on long-term issues. (SK)

Includes "Canadian Industrial Relations: An Introductory Overview" (Blyton, Goodman); "Overview of Canadian Labour Law" (Miller); "Industrial Conflict and Resolution in Canada and Britain" (Haiven); "Collective Bargaining in the Public Sector in Canada" (Calvert); "Canadian Automobile Industry: Work…

Centers on third-party intervention in roommate conflicts. Examines how the gender and training of mediators affects both their control of interaction and perceptions of their performance. Reveals that female and male mediators are equally controlling, but females are perceived by disputants as less controlling than males. (SR)

A Fordham University law school course teaches mediation from a generic perspective that allows professors to deal with the professional responsibility and lawyering role issues without tying them to a specific subject matter or model, allowing students to develop a more comprehensive theory of lawyering. (MSE)