Service quality management plays its vital role for the enhancement of students' satisfaction. This current research paper aims to explore the concepts of service quality management dimensions and its effect on students' satisfaction. In this study, the dependent variable was students' satisfaction which was measured by the independent variable…

The National Student Survey (NSS) seeks to measure how 'satisfied' students are with their programmes of study and educational experience. Ongoing NSS data demonstrates that global satisfaction scores are increasing; however, when this is separated into disabled and non-disabled students, downward satisfaction trends for disabled students are…

In an increasingly neoliberal Higher Education sector, there is increased pressure on institutions to enhance learner engagement and student satisfaction. Many academics believe that students expect their university learning experiences to be enjoyable, and discourses of game-based learning reflect this, with a dominant narrative highlighting the…

Purpose: The purpose of this paper is to examine whether satisfaction of employers with skill competencies of fresh engineering graduates (EGs) in India is impacted by their expectations and perceptions. Applying Expectation Confirmation Theory (ECT), the authors have also proposed and tested whether such effects on employers' satisfaction are…

The purpose of this study is to identify the effect size of classroom and branch teachers' opinions related to the teachers' job satisfaction levels. Additionally, the effect size of the studies examining the job satisfaction levels of the teachers was examined according to the moderator variables. Studies, between the years 2000-2018, that…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

In this study it was intended to investigate the Boredom and satisfaction perceptions of the teachers who participate/do not participate in recreational activities during their leisure time in Konya. The screening model was used in the study. 330 questionnaire forms were distributed to the participants. As the result of the review, 300 of the…

Past studies have placed little emphasis on quality factors as the detebile learning application provides me a promptrminants of mobile learning adoption. Thus, this study's purpose is to integrate the Technology Acceptance Model (TAM) with the updated DeLone and McLean's model (DL&ML) to examine whether quality factors (including system…

The aim of this research is to determine the relationship between psychological capital, psychological well-being and job satisfaction of teachers. The research is a descriptive study in relational screening model. The research model includes three variables; one independent variable (psychological capital) and other two dependent variables (job…

Positive mental health is more than the absence of psychological symptoms. Considerable research has focused on positive indicators of strengths, including emotional strengths such as gratitude, life satisfaction, and hope. These three constructs, which have been referred to as the "triad of positive emotions"represent emotional…

This study aims to examine an e-learning system based on student perceptions through employing the Information Systems Success Model (IS Success Model). The study is built on the assumption that system quality and information quality affect the system use and user satisfaction and in turn system success. The survey data was collected from 144…

The purpose of this study was to evaluate the psychometric properties of an Arabic version of the Career Adapt-Abilities Scale (CAAS) using a Jordanian sample. The sample included 233 Jordanian citizens with Arabic as their native language. The final model revealed a moderate fit (root mean square error of approximation = 0.072) and was within the…

In this study, it is aimed to identify the relationship between the communication in academic environment and quality of work life of the academic staff who work in the field of sports sciences. Moreover, the administrational functions of each variable are studied considering the academic titles. The research is a quantitative-correlational study.…

Purpose: This study aims to investigate the relationship between three organizational practices (distributive justice, procedural justice and potential growth opportunity) and at-will employees' work attitudes (job satisfaction and affective organizational commitment). Design/methodology/approac: The data for the analysis are derived from the 2000…

Conventional wisdom has frequently portrayed the positive influence behind customer loyalty. After all, customer loyalty represents a customer's intention to continue buying from a firm. However, extant literature has recognized the existence of two types of customer loyalty: loyalty to the selling firm and loyalty to the salesperson. We explored…