Recounts the use of the industrial engineering technique known as "operational audit" to determine the staffing needs of a U.S. Air Force technical library. The methodology and evaluative techniques employed during an operational audit are discussed. Two tables and a reference list accompany the text. (JL)

Identifies and summarizes the findings of almost 60 research studies, both before and after 1970, of public library service to children and young adults pertaining to administration, public library use, and services and programs. Current trends and research needs are also discussed, and 63 references and a bibliography are included. (RBF)

Describes the functions and characteristics of the microcomputer and discusses library applications including cataloging, circulation, acquisitions, serials control, reference and database systems, administration, current and future trends, and computers as media. Twenty references are listed. (CHC)

Describes the method and circumstances which allow for free online searches at the California State College-Stanislaus Library. Discussion includes reviewing search requests, feeless flexibility, and cost effectiveness. (JVP)

Presents a study of utilization of student employees at Bowling Green State University Library and the development of an allocation formula to provide proportional funding to tasks prioritized by relative operational importance. The study further produced an objective basis for reallocating resources from less essential to more essential tasks.…

Reviews major topics involved in governance of academic libraries in a rapidly changing environment: (1) the academic environment and the library--organizational characteristics of both institutions; (2) academic governance patterns; (3) librarians and governance--faculty status, faculty status and governance, unions and governance, modifying the…

Collection use study is a must if research collections are to meet scholarly needs while competing for scarce financial resources. Such studies will be in harmony with the realities under which academic libraries must operate in the future. (RAA)

Presents differing interpretations of the Copyright Law by various university libraries, and examines implementation of the law into their library services with subsequent problems, modifications, and faculty/student reactions. (CWM)

The identification and description of the personnel components of a library and their interrelations are used to construct an input-output model similar to those used to analyze the interdependence among sectors in an economy. This model makes it possible to forecast personnel requirements resulting from changes in demands for library services.…

Academic library managers need a multimethod, objective, valid tool for measuring service quality. Examines three research studies in the measurement of service quality in Australian and New Zealand academic libraries: the Hernon and Altman Study; Hernon and Calvert Study; and the University of Waikato (Hamilton, New Zealand) Survey, a two-stage…

The application of business skills and practices to the operation of academic libraries is becoming popular. Management skills will be useful as increased information production and technological complexity are being offset by shortages in resources and labor. To avoid conflict, managers must focus on teamwork, quality, customer service,…

Discusses the leadership skills necessary in libraries to address two current society trends: (1) a desire for empowerment by both staff and users; and (2) the demand for adding value to people's lives. Highlights include library service improvements; responsibility; the need for libraries to change; and compelling visions of the future. (LRW)

This report analyzes data gathered from 29 automated library system vendors who responded to a 1996 survey. The survey also requested their perceptions of Java (an object-oriented programming language) and network computers, and issues and trends to be considered by library administrators. Contact information about the vendors is provided. (Four…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Discussion of oral narrative tradition and storytelling focuses on the role of librarian-storytellers. A story of children's librarians and their storytelling experiences at the Los Angeles Public Library is described, the process of acquiring and developing storytelling skills and roles is examined, and implications for administrators and…