This paper discusses the concept of knowledge and provides a definition of Knowledge Management. It also gives an insight into the Sri Lankan University context and the background which required the national policy reforms on universities. It also describes the four key areas of the national policy on university education and the knowledge…

Purpose: This study of environment management systems implementation in Swedish universities contributes to the dialogue about the role of management systems as tools in developing sustainability in higher education. Design/methodology/approach: The empirical study is based on Government directives that make environmental management systems…

The rapid uptake of campus-wide Learning Management Systems (LMS) is changing the character of the on-campus learning experience. The trend towards LMS as an adjunct to traditional learning modes has been the subject of little research beyond technical analyses of alternative software systems. Drawing on Australian experience, this paper presents…

This paper reports on a case study of organised support for students who experience problems with language or academic study skills at a pharmacy faculty of an Australian university. Employing the Language Management Theory (LMT), this study exemplifies organised management and explores the various processes involved, such as the noting of…

Academic standards and performance outcomes are a major focus of the current Cycle 2 Australian Universities Quality Agency (AUQA) audits. AUQA has clearly stated that universities will need to provide "evidence of setting, maintaining, and reviewing institutional academic standards and outcomes" (2010, p. 27). To do this, universities…

Faced with the need to create a competitive workforce and improve the quality of our education system, states are pursuing policy agendas to better prepare students for postsecondary education and careers. To inform these agendas, statewide longitudinal data systems (SLDSs) have become an invaluable asset and serve as a tool to help states answer…

This paper investigates how schools are supporting parents' involvement with their children's education through the use of "Learning Platform" technologies--i.e. the integrated use of virtual learning environments, management information systems, communications, and other information and resource-sharing technologies. Based on in-depth…

Schools have long made use of digital technologies to support the co-ordination of management and administrative processes--not least "management information systems", "virtual learning environments" and other "institutional technologies". The last five years have seen the convergence of these technologies into…

Discusses the general and specific characteristics that one company determined should be included in its new management information system. (IRT)

The Internet and growth of computer networks have eliminated geographic barriers, creating an environment where education can be brought to a student no matter where that student may be. The success of distance learning programs and the availability of many Web-supported applications and multimedia resources have increased the effectiveness of…

This article reports on a case study of the e-learning production unit at the University of Pretoria, South Africa. Phase 1 of the study, completed in 2003, was the design and development of a process-based quality management system for web-supported learning (WSL) using a basic ISO 9000 approach (University of Pretoria, 2003). The second phase,…

Purpose: The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors, an attempt has been made to obtain a generic solution to enhance the quality of service by proposing a holistic framework of learning organization. As…

There are more similarities than differences among learning management system (LMS) software products. In a recent study, Carriere, Challborn, and Moore compared a variety of LMSs and went as far as to suggest that the only real differences between systems lie in marketing approaches. In addition, because LMSs have interchangeable parts, those…

This research study compared the effects of three instructional methods--collaborative synchronous online communication, asynchronous online communication, and independent study as traditional in grammar translation method--in English reading comprehension. A quasi-experimental research design included pre and post reading comprehension tests for…

Instructional design (ID) in its short life has been dominated by behaviourist approaches despite critique focusing on issues of practice as well as theory. Nonetheless, little research has addressed two fundamental questions: "What constitutes good instructional design?" and "How do instructional designers create good design?"…