Gives detailed information needed to begin using a common database program such as "Access" or "Paradox" for scheduling college English courses. (PA)

Various total quality management (TQM) approaches are explored and some core elements specified. Generic problems of TQM and those relating to higher education are analyzed. It is argued that while there are some aspects of TQM that are applicable in the collegiate setting, the specific approach is inapplicable in higher education. A new…

Examines four aspects of administrative software systems implementation that college and university administrators need to understand to avoid implementation pitfalls. These include: (1) system complexity, (2) dangers of customization, (3) documentation, and (4) real costs. (DB)

Shifting between different linkages of the partners for satisfying a need is the major characteristic of the virtual organization, and meta-management beyond the individual organizational level must be applied in order to optimize the benefit for the entire organizational network. Presents a meta-management support framework based on the…

Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…

The effect of a self-directed mathematics program on the math achievement of students who are gifted and talented (GT) was evaluated. An instructional management system, Accelerated Math (Advantage Learning Systems, 1998a), was used to assign instruction, monitor student progress, and provide teachers with the information they needed to…

Disputes in Australian universities cost millions of dollars each year that could be spent more fruitfully on core activities such as research and teaching. This paper uses three case studies to examine what we know about disputes and dispute resolution in Australian universities. The impact of changing higher education funding and policy on…

Although the world is changing, quality management remains an area of relative calm. Many institutions continue to use elaborated versions of a model that is developed by the Council of Academic Awards and conceived at a time when higher education was not so exposed to market forces, when the policy and regulatory environment was relatively…

In business and commerce, the concept of marketing myopia has been a useful tool to predict, analyze and explain the rise and fall of businesses. In this article, we question whether the concept can also be used to predict the ultimate downfall of online learning in higher education, if universities continue to confuse their key mission-education-…

The first section of this report examines the CourseCompass learning management system (LMS), made available to educators by the Pearson publishing group as a vehicle for the company's extensive content library. The product's features are discussed, and the implications of Pearson's software/textbook "bundling" policy for the integrity of course…

Stephen Downes continues his examination of open source learning management systems (LMSs) with a visit to Sakai's Web site. While Sakai's Web site is not particularly easy to navigate, it provides access to a large community and constellation of related online learning products and initiatives. Visitors can visit discussion forums to ask…

Mary Rooney, an eighth-grade English and language arts teacher at the K-8 John Welsh School in Philadelphia, spotted a problem. On one of the recent "mini" tests the school administers every six weeks to help students prepare for the state assessments, her classes averaged scores in the 80s, but in evaluating the results, Rooney noticed there were…

Beyond collecting traditional circulation statistics, tracking in-house use of library materials is a significant measure of how patrons use our resources. In our pilot project, Lending Services staff members conducted nightly pick-ups of library materials left on tables, in carrels, in study rooms, as well as books cast aside in the stacks areas…

The European education standards assurance and pursuit of quality in education have been announced as strategic aims of the Lithuanian education system in the light of new challenges the society is facing and opportunities offered by democracy, development of market economy and globalization. One of the ways to achieve the aims mentioned above is…

This study used classification tree analysis to examine who is and who is not willing to use online employer-provided retirement investment advice. Using data from the Retirement Confidence Survey (Employee Benefit Research Institute, 2004), the study focused on who was more likely to use online retirement investment advice when it was available…