Discusses issues for community college administrators related to Total Quality Management (TQM), transformational quality, and college leadership. Highlight's the author's application of TQM and college leadership literature. Describes initiatives developed at Illinois' Parkland College to provide better service to Parkland's community. (MAB)

Develops the concept of aspirational management and explains its importance in assembling effective, adaptive, high-performing organizations. Describes how aspirational management can be implemented in higher education using four interacting processes: (1) an aspirations statement; (2) commitment to living the values; (3) commitment to learning…

Describes a personal computer and LAN-based automated circulation system capable of handling both Arabic and Latin characters that was developed for use at King Abdullaziz University (Jeddah, Saudi Arabia). Outlines system requirements, system structure, hardware needs, and individual functional modules of the system. Numerous examples and flow…

Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…

Discussion of bibliographic database management in industrial and government research and development organizations focuses on a class on bibliographic database management offered at the library of the Naval Ocean Systems Center. The organization of the class is explained, and database structure and cataloging guidelines for project documentation…

Presented is an overview of "Boxer," a multipurpose computational user-friendly medium, the focus of this special issue presenting research involving its use. With its roots in LOGO, the design of Boxer is described and an overview of the articles in the issue is given. (MDH)

Describes MARC bibliographic records and presents conversion procedures for microcomputer database programs. Highlights include database design in dBase; format translation programs in BASIC; translating MARC into a delimited record; and writing records from dBase to a delimited file. Five programs are appended. (Contains nine references.) (LRW)

Describes document image management systems that are used for optical storage to facilitate information retrieval. Document image management applications are described, considerations in evaluating system features and functions are presented, and criteria for evaluating vendors of document image management systems are suggested. (two references)…

The pressures facing community colleges--budgetary constraints, competition, mission confusion, student diversity, and changing faculty needs--can be turned into growth opportunities related to four areas: leadership, database management, diversified instruction and student services, and formalized faculty development. (SK)

The arrival of the Total Quality Management (TQM) approach in higher education has brought both support and skepticism. Although consultants are busy selling tool-driven, seven-step workshops, it is not yet clear what the academic version of the approach will be or how it will evolve. (MSE)

Although the Total Quality Management (TQM) system offers an admirable goal and offers promise of organizational improvement, the process it recommends is not a panacea and may only forestall the conflict inevitably arising from decision making, individual accountability, and organizational change. The approach is being abandoned by some. (MSE)

Although traditional surveys are a valuable tool for college institutional researchers and others gathering data to support quality improvement programs, focus groups offer another technique for understanding university community members' needs and opinions by probing areas of special interest. University of Miami (Florida) experience illustrates…

Discusses resources and strategies that libraries can use to evaluate competing database management software for purchase. Needs assessments, types of software available, features of good software, evaluation aids, shareware, and marketing and product trends are covered. (KRN)

Provides a list of recent publications that review text management software which runs on IBM PCs and compatibles. Software functions covered include online searching of databases; information storage and retrieval; word processing; and computer-assisted instruction for retrieving online information. (LRW)

Explores the implementation of total quality management in the maintenance and operations department of an upstate New York school district. Four figures illustrate the problem-solving process. (MLF)