Examines mobile agent coordination and presents TuCSoN, a coordination model for Internet applications based on mobile information agents that uses a tuple centre, a tuple space enhanced with the capability of programming its behavior in response to communication events. Discusses the effectiveness of the TuCSoN model in the contexts of Internet…

Encourages early-intervention practitioners to recognize the benefits of applying management concepts to the field of social work. A five-function model of management is presented that includes the concepts of planning, organizing, staffing, leadership, and control. Case studies illustrate relevance of the five-function model for improving…

This article describes Outcome Based Management components, including identifying highest level outcomes, targeting priorities, clarifying outcomes, maintaining stakeholder collaboration, declaring realities, producing stakeholder benefits, outlining needs, establishing rules, comparing results, productizing around outcomes, providing feedback,…

This article offers a way to build accountability by utilizing outcome relevant information along with outcomes to ensure relevance of evaluation results. It describes a process that incorporates use of logic models for comparing child, family, and community context for the program, the service delivery strategies, and expected outcomes. (Contains…

This article describes practical methods for agencies to move from a process to an outcomes focus when preparing and presenting reports to payers and regulators. Essential components of an outcomes system are outlined, and methods for preparing and presenting reports are drawn from experiences at Father Flanagan's Boy's Home. (Contains…

The degree to which administrative approaches and techniques used in business have been adopted in Australian higher education, and in public agencies governing higher education, is examined. It is concluded that the assumption that corporate management techniques are the only form of efficient management is both erroneous and incompatible with…

The Dutch quality improvement model in higher education has successfully maintained the delicate balance between internal improvement and external accountability, but the faculty's clear ownership of the system (as contrasted with government ownership in some nations) has made continuous quality improvement a dominant feature of the current Dutch…

Introduces human performance technology (HPT) by answering the following questions related to: what systems does; practical issues and questions to which systems thinking is relevant; research questions and answers with respect to systems thinking; how HPT practitioners can do systems thinking; systems thinking tools; what is and is not known…

Discusses six initiatives that organizations can support to ensure peak performance: individual knowledge portfolios; mentoring and apprenticeship relationships; electronic conferencing systems; organizational knowledge repository; community of practice; reward and recognition. Defines each initiative and describes how to make each one work in an…

Examined health care policies and services for children under 46 state welfare agencies. Found that most states had written policies regarding health care for foster children, but half had no management system to record health care data. Most states did not meet standards set by the Child Welfare League of America for health care of these…

Higher education is working to integrate next-generation education technology into its learning activities and is struggling to find cost-effective approaches. The learning management systems (LMSs) that evolved to provide support for distance education efforts have been adopted for use by the larger learning community, but the expense of…

The purpose of this paper is to inquire into the developmental directions and tasks of the School Based Curriculum Management (SBCM) system. The concept of the School Based Curriculum Management can be considered as a subsystem to School Based Management. The logics behind the SBCM system are autonomy, accountability, effectiveness, creativity,…

Since the inception of the No Child Left Behind legislation, school districts have been faced with a growing need to gather, analyze and monitor more data than ever before in the management of school performance. Accountability mandates also have placed a greater emphasis on gleaning the most granular types of information from these large sources…

The need for e-learning systems that support a diverse set of pedagogical requirements has been identified as an important issue in web-based education. Until now, significant research and development effort has been devoted to aiming towards web-based educational systems tailored to specific pedagogical approaches. The most advanced of them are…

This account of internal audit is set within the context of higher education in the UK and a fictitiously named Riverbank University. The study evaluates the recent introduction of "Internal Academic Audit" to the University and compares the process with that of the internationally recognized ISO 19011 Guidelines for Auditing Quality…