This article describes how to maximize clinician participation in outcome management systems: articulate the value of the outcomes management system, involve clinical staff in its design, make it relevant to treatment goals, assure clinicians it will not be used punitively, show how it will improve treatment, and obtain staff feedback. (Contains…

This article describes the development of a provider-based outcome measurement system, describing core components and processes, what to measure, who should be involved in the development and measurement process, and what data collection technologies can be used or adopted. Problems in developing model outcome measurement services are presented.…

Introduces a special theme journal issue on research and education in quality control, maintenance, reliability, risk analysis, and safety. Discusses each of these theme concepts and their applications to naval architecture, marine engineering, and industrial engineering. Considers the effects of the rapid transfer of research results through…

Computer-aided facilities management is a software program consisting of a relational database of facility information--such as occupancy, usage, student counts, etc.--attached to or merged with computerized floor plans. This program can integrate data with drawings, thereby allowing the development of "what if" scenarios. (MLF)

An annotated bibliography on quality assurance in higher education around the world includes 35 books and World Wide Web sites, noting content, extent of information available, and in some cases background information. (MSE)

At the University of Connecticut, the career services staff developed a dynamic strategic management system to do business in, and respond to, the fluid conditions of its environment. This system will help the department to achieve and maintain cutting-edge status in the delivery of career services in accordance with the need of its client groups.…

The importance and attention given to information systems are relatively new phenomena in the history of higher education. This chapter documents the ascendancy of information systems in the scheme of institutional priorities and considers the strengths and weaknesses associated with vended and homegrown systems.

This author, in a Leadership column published earlier in EDUCAUSE Review (2002), urged institutional and IT leaders to "move beyond the rhetoric." The earlier article addressed the rapidly changing atmosphere in which higher education IT was evolving and the need to align the IT plan with the strategic direction of the institution in order to…

Purpose: To describe the issues involved in the introduction of mandatory submission of electronic theses at Cranfield University. Design/methodology/approach: Background information on how the availability of e-theses has developed at Cranfield University is provided along with discussions and advice on issues such as the choice of software,…

Purpose: To provide a general list of factors that affects and determines the full use of library information management systems (LIMS) by library staff. Design/methodology/approach: The factors, which were identified mainly during participation in the implementation of automation projects in Greece, are listed and briefly analysed in categories…

Federal mandates have created a high-pressure climate of testing in today's classrooms, and educators are left to balance these constantly changing demands with lessons that will challenge the academic lives of their students. Technology and the wealth of information it makes available can and should change teaching and learning, but that …

Purpose: The competitive environment facing all organizations has forced many of them to choose strategies that enhance organizational effectiveness and efficiency. Re-engineering is one of the tools used in administering productivity improvements, cost control and asset management. Design/methodology/approach: This paper examines the…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…

Performance management is an important managerial tool that directs employees' goals and behavior toward the organization's strategic goals. This article focuses on simulation-based training in performance management systems. The simulation developed at the School of Business Administration of the College of Management in Israel is based on a…

This article introduces two studies showing the perceived usefulness reported by the participants of Intranet Based Learning (IBL) (N = 226) and the effectiveness of IBL measured by the outcomes of two instructional groups and the control group in a Korean private company (N = 132). It is suggested that additional aspects of IBL need to be…