Describes the changes scientific abstracting and indexing services are making to develop new production systems for a marketplace which is influenced by the information superhighway and the demand for information in an electronic format. Descriptions are included of computer system and data input changes implemented by several database producers…

The use of the Total Quality Management (TQM) approach by the University of Wisconsin-Madison Management approach to restructure the graduate school admissions process is described, and lessons learned from the venture are discussed. The resulting five-day admissions procedure now in place is outlined. (MSE)

In an effort to improve an introductory statistics course, one business administration professor incorporated Total Quality Management principles into his instruction of the course. The experience illustrates common pitfalls and some quantifiable positive change, and provides ideas for further improvement. (MSE)

Application of the Total Quality Management approach to one aspect of the administration of South Bank University (England), the relationship between student as customer and university as supplier, is described. The technique includes development of service quality standards and agreements for each service, support, and academic department. (MSE)

A survey of America's 244 largest school districts, with responses from 215, showed that 28 percent are actively procuring at least 1 of 3 major administrative information systems: financial, human resources, or student information. Describes the installation and use of a new information infrastructure in a Maryland school district. (MLF)

Describes the architecture of the prototype of an image management system that has been used to develop an application concerning images of frescoes in the Sistina Chapel in the Vatican. Hardware and software design are described, the use of local area networks (LANs) is discussed, and data organization is explained. (15 references) (LRW)

New forms of team-oriented college and university leadership have emerged in recent years in response to changing conditions such as internationalism, interdependence, and growing diversity. The case study of one community college adjusting to team-oriented leadership over a period of eight years illustrates the complexity and challenges presented…

This longitudinal study conducted at the University of Virginia examined preservice teachers' changes in computer anxiety; perceived usefulness of computer technology; frequency of using word processing, email, spreadsheets, database management, statistical packages, and CD-ROM databases; and perceived self-efficacy. Discusses time effect and…

A study explored quality assessment and accountability in Dutch university education. The national system of quality assurance and various models used successfully to implement it are described, and the range of apparent effects and influences of quality assurance on Dutch higher education are examined. Comparison is made with American higher…

Provides a descriptive an interpretive account of how an integrated online delivery and management system, Blackboard[TM], was used in a pre-service teacher training module. Traces the development of the module over a five year period, from a conventional mass lecture and tutorial approach to its current hybrid of online and onsite learning…

It is often claimed that techniques such as "multimedia" and the use of blended learning environments can be used to achieve powerful interactive pedagogies. Indeed, the advent of easy-to-use multimedia technologies has meant that a plethora of digital learning products is now becoming available. Despite the relative ease-of-use of these new…

Teaching and learning strategies for using course management systems have evolved from basic "fill in the blank" models to interactive designs that encourage multi-formatted individual contributions and collaborative forms of learning. In keeping with the participatory development of online resources, web-based courses are shifting from…

Indiana University-Purdue University Indianapolis (IUPUI), located in a large metropolitan area, enrolls more than 29,000 students. Many of these students are the first in their families to go to college, commute to the campus for their classes, and have significant commitments--to work, spouses, children--that may interfere with their studies.…

The Pennsylvania State University (Penn State) has actively promoted e-portfolio use among undergraduate students at its University Park campus since May 2002. The primary objective is to foster consensus among faculty members and students about the nature and potential benefits of portfolio practice. Guiding this effort is the vision of a…

A fundamental challenge within business organizations (whether manufacturing or service, large or small) is posed by the difficulties associated with managing knowledge to integrate the long-term vision and strategic goals with daily working processes and with people. The traditional Western approach of "Management by Objectives" (MbO)…