During their rapid growth in the 1970s and 1980s, writing centers came to depend on "lore," what Stephen North defines as "knowledge about what to do," based on practice and inherited by one generation of practitioners from the previous one. This lore has been codified as "cherished beliefs," "default(s)," or the "bible." Codified writing center…

Archivists are challenged by many competing demands on their time. The rise of institutional repositories, often located in libraries rather than archives, and the concurrent increase in attention to the changes in scholarly communication may be perceived by archivists as being a demand that is too far from the archives' core mission to warrant…

The National Drug Sector Information Service is committed to supporting those who work to prevent or reduce the harm to individuals, families, communities and the nation caused by alcohol and other drugs. This paper describes a project to assist particular members of the alcohol and other drugs sector to improve quality and the transfer of…

This article concerns the way that research into Professional Memory (PM) in English teaching might re-connect the school subject with constituencies--the individuals, communities and social values--it once served. By PM I mean the collective memories of a generation of English teachers which, when brought into conjunction with existing histories,…

It seems that every day, in some conversation or another, the talk turns to technology. It can be about the delight taken in a well-designed website or the ease of accessing data when one needs it; it can be a 50-something-year-old complaining that the BlackBerry needs to be redesigned for newly arthritic baby boomer fingers; it may be a parent…

Purpose: The purpose of this paper is to explore the concept of complex adaptive systems (CAS) from the perspective of managing organizations, to describe and explore the management principles in a case study of an organization with unconventional ways of management and to present a tentative model for managing organizations as CAS--system…

This paper address three questions apropos of those posed by Kadel (2006) in the context of a large introductory-level undergraduate science lecture course. These questions include how podcasting is used by professors and students, whether podcasting decreases lecture attendance, and if particular podcasting options are effective teaching tools.…

Social and mobile technologies offer users unprecedented opportunities for communicating, interacting, sharing, meaning-making, content and context generation. And, these affordances are in constant flux driven by a powerful interplay between technological innovation and emerging cultural practices. Significantly, also, they are starting to…

This paper investigates the implementation and use of an internal organisational blog by several departments in the HR division in a large public sector financial organisation in the UK. This qualitative study adopts a case study approach and examines the experiences of staff using the blog to explore whether it can facilitate organisational…

This article focuses on available opportunities and challenges which institutions of higher education in sub-Saharan Africa face in producing and distributing knowledge. Institutions of higher education are also expected to produce knowledge workers for the knowledge economy. Knowledge production falls into Mode 1, in which problems are set and…

The aim of this article is to provide an introduction to the work of OECD in the field of education through its recent projects and reports. It makes no pretence to be exhaustive. It relies heavily on published results of international reviews and comparisons where relatively clear messages have been identified, rather than single country…

In spite of enormous investment and remarkable advancement in information system technology (IST) corporations, human integration remains the dominant factor in their success. While 10% of the failure can be attributed to technique failures, 90% are due to human issues. The purpose of this qualitative phenomenological study was to capture the…

This paper reviews knowledge management in the context of a franchise business operation, with a focus on tacit knowledge barriers. In a franchise organization, the transfer of knowledge occurs on multiple levels and has an added level of complexity because of the number of partners and relationships. Tacit knowledge transfer should occur…

This article details the process of upgrading and expanding an existing academic medical library intranet to include a wiki, blog, discussion forum, and photo collection manager. The first version of the library's intranet from early 2002 was powered by ColdFusion software and existed primarily to allow staff members to author and store minutes of…

This research study explores knowledge management (KM) in law enforcement, focusing on the POLNET system established by the Turkish National Police as a knowledge-sharing tool. This study employs a qualitative case study for exploratory and descriptive purposes. The qualitative data set came from semi-structured face-to-face and telephone…