Traditional appraisal and evaluation systems focus almost exclusively on an employee's past performance. The desired result in each of these systems is better work performance. The very nature of most appraisals or evaluations, however, may inhibit performance unintentionally by focusing energy, attention and effort on past shortcomings rather…

The issue of whether professional social workers make better child welfare workers than nonsocial workers is a considerably complex one. Simply determining better is itself a difficult undertaking. For example, does better mean reduced turnover among professionally trained social worker child welfare specialists, or should it mean better outcomes…

This article reports how secondary principals perceive the status of the accountability movement and their professional job responsibilities in the context of accountability. The data were collected from a nationally representative sample of secondary principals during the Schools and Staffing Survey 1999-2000. Respondents reported that there were…

Many countries have implemented versions of competency-based training in which competency standards or statements serve to provide standardized learning and skill development outcomes for vocational education and training. It seems that a main attraction that motivated the introduction of such competency-based systems was the assumption by some…

Purpose: The purpose of this paper is to improve assessment and feedback processes in the training practices of very small firms, thereby improving the firms' human capital. Design/methodology/approach: The paper reviews research and practice on effective assessment and feedback. Findings: Based on this paper, human resources are increasingly seen…

The 2006 census found that around 30% of people residing in Australia were born overseas, a trend unlikely to be reversed in the short-term, given the Australian Government's recent decision to significantly boost the places in the permanent skilled migration program to help employers redress their skill shortages. In light of this, employers are…

In France, career paths are negotiated not just on the industry level but also within companies. Since the passage in 1982 of the Auroux Laws, which require companies to undertake annual negotiations regarding real wages, real working hours, and the organization of work time, there has been a trend toward creation of individualized career paths.…

The relative costs and benefits of workplace literacy training were analyzed. An analysis based on eight benefits/costs (training costs; higher productivity; high wages; nonwage compensation; less worker turnover; safer workplace; higher taxes; and improved self-esteem) established that workplace literacy training offers net benefits for workers,…

Most educators would agree that the real purpose of evaluation is to improve instruction. This paper presents findings of a study that identified teachers' attitudes toward the teacher evaluation process. Data were derived from a questionnaire administered to 50 public school teachers--35 elementary and 15 secondary. A chi-square analysis was used…

The General Accounting Office (GAO) examined the impact of formal total quality management (TQM) practices on the performance of 20 selected U.S. companies that were among the highest-scoring applicants in 1988 and 1989 for the Malcolm Baldridge National Quality Award. Several key indicators used by companies to measure performance were analyzed.…

The relationship between skill demands, changing work organization, and performance was examined in a study of workers across 15 "benchmark" jobs in each of 8 public utilities. Skills issues were assessed by plant managers, workers, and their supervisors. Randomly selected managers/supervisors reported a series of performance measures…

Among the principal's most powerful tools for school improvement and effectiveness are program and personnel evaluation. Professional specialists, however, are especially difficult to evaluate. This document presents the Professional Support Personnel (PSP) Evaluation Model for evaluating nonteaching, nonadministrative professionals. These…

The chief arguments against mandatory continuing education for professionals (MCE) are as follows: it violates adult learning principles, MCE is punitive to those who participate voluntarily; evidence that it results in improved practice is lacking; programs are not consistently and uniformly available; and professionals should be accountable for…

This document summarizes a book that provided a detailed synthesis of current thinking, research, and practice in superintendent performance evaluation. It also outlines a new evaluation model designed to overcome the weaknesses of existing models while building on their strengths. The focus is on the evaluation of on-the-job performance of school…

This book describes a systematic method for producing instructional programs, courses, and materials that focus on human performance and how to improve it, not merely on training itself. It addresses such diverse topics as the following: how adults learn best, analyzing the training need, developing evaluation tools, delivering training courses,…