Discusses characteristics of European business-writing research. Describes examples of recent research published in English, including explorations of cross-cultural and methodological issues as well as technical writing. Notes that they tend toward discourse-based analysis and treat business writing as a complex, inherently cultural activity. (SR)

Examines how various cultural communication practices and perceptions affected the way in which individuals from different cultures perceived the same negotiation process. Demonstrates that culture affected how Dutch and Chinese observers perceived and interpreted the same videotaped Chinese-Dutch negotiation. (SR)

A study of 723 University of Cape Town (South Africa) physics students investigated their prior experience with laboratory procedures and technical report writing. Results suggest that, although students are generally aware of the importance of these elements of learning, school experience with teaching of scientific concepts and skills is often…

A five-stage process for faculty management of college research paper assignments is outlined. Students are instructed in gathering sources, organizing findings, and using standard format. Progress is closely monitored and specific feedback given. A study of student reaction to the technique found it well received and contributing to student…

Argues that contrastive-rhetoric theory is particularly applicable to technical-writing pedagogy, because of the increase in the number of English-as-a-Second-Language technical-degree programs. Four suggestions for including contrastive rhetoric in pedagogical change include these: (1) more focus on contrastive-rhetoric theory in training future…

Describes an experience of trying to publish a book whose contents are in some ways marginal to what is normally considered science or science education. During the publishing process, ideas about what counts as science got tangled up with what counts as "credible" science, "marketable" literature, and academic competence. (Contains 26…

Carolyn Miller's oft-cited "Humanistic Rationale for Technical Writing," published in 1979, tries to give technical communication faculty more cultural capital in English departments controlled by literature professors. Miller replaces a positivistic emphasis in technical communication pedagogy with rhetoric. She shows how technical knowledge is…

This article interprets technical communication research about sex differences according to social role theory, which argues that sex differences are enculturated through experiences associated with social positions in the family and the workplace. It reevaluates technical communication research about sex differences in communicative and…

This study categorized writing assignments required in undergraduate and graduate business courses and examined the characteristics of as well as skills needed for completing the assignments. Data sources included 95 course syllabi and handouts on writing assignments, 12 student writing samples, and six interviews with business faculty. Data…

The technical writing teacher discovers two things about his/her students: they do not like to write and they do not like to read. They are not in the class because they are motivated, but because they must be there as part of a technical or vocational degree. One of the most common complaints about the class is, "I don't need to know how to…

While many educational institutions pay lip service to quality, often the very documents they produce, such as training handbooks and reference manuals, are not themselves of high quality. Quality documentation helps employees find what they are looking for, know when and where to ask for help, and become more independent. At Central Piedmont…

The connection between Language for Specific Purposes (LSP) and literature is discussed with examples of technical vocabulary drawn from a variety of writers, with particular attention to a sketch by the British dramatist Harold Pinter, "Trouble in the Works," which makes extensive use of the terminology of machine parts. It is noted…

Two studies examined the validity of a model of procedural document processing, and the relationships among document features, reader characteristics, and successful completion of a button-sewing task. The first study tested three information sources. Subjects were 12 seventh-grade, 12 tenth-grade, and 12 adult students who used 2 commercially…

Based on the theme of issues, questions, and controversies in program development and review, this proceedings presents papers delivered at the annual meeting of the Council for Programs in Technical and Scientific Communication (CPTSC). Papers in the proceedings are divided into four sections: Benchmarks for Quality: Developing Criteria for…

Guthrie, Bennett, and Weber (1990) have proposed a transformational model of procedural document processing. They suggest that successful completion of written instruction occurs when sources of information are combined with certain cognitive processes. Optimal combinations of information and cognition include the following: using the exposition…