This qualitative single case study explored how customer facing professionals (CFPs) adapt to changing customer needs in a digital environment. This study focuses on: (1) Changing customer needs; (2) Competencies needed in a digital environment; (3) How they learn; and (4) What factors help or hinder their success. The site is a global Human…

This paper aims to review the role of recipient design in interaction (speaking and writing) in second language classrooms and how the review can be used to offer some practical applications in second language classrooms will be discussed. Context and language are in a reflexive relation in communication (Vaez-Dalili, Morsagh, & Shirzade,…

In this study, using the 2013 NAEP Technology and Engineering Literacy (TEL) pilot assessment data, the relationships between the TEL contextual factors (exposure to technology/engineering in the three TEL areas in and outside of school, as well as interest and self-efficacy in technology/engineering) and student performance on the TEL assessment…

It has been suggested that people and nonhuman animals protect their knowledge from interference by shifting attention toward the context when presented with information that contradicts their previous beliefs. Despite that suggestion, no studies have directly measured changes in attention while participants are exposed to an interference…

This article establishes the importance of "context", a concept that underpins the academic contributions that John Falk and Lynn Dierking have made in building the field of informal/free-choice learning in science education. I consider, in turn, the individual contributions made by each of them prior to their seminal co-authored work,…

Broad societal disruptions (i.e., the industrial revolution, digitalisation, and globalisation) have created a need for an increasingly adaptive higher education system in recent decades. However, the response to these disruptions by universities has generally been slow. Most recently, online learning environments have had to be leveraged by…

In this article, a learner-centered pedagogical process for scaffolding a deliberate use of MT is presented with the goal of promoting student agency and personal expression. By developing awareness that translations entail contextually-sensitive options, students learn to critically assess different forms while actively engaging with translation…

This study aims to uncover some key elements of successful home-learning of mathematics, based on students' perceptions, during the COVID-19 pandemic and offer recommendations for mathematics learning beyond the crisis. Throughout our work, we aimed to examine students' reflections on mathematics learning and learning environments that assisted…

Challenges of English for specific purposes (ESP) course development and instruction have still been reported in a number of studies. They could affect ESP teachers' belief and confidence in their ability to do such tasks. This qualitative case study explores the development of self-efficacy, along with source information concerning challenges in…

The teacher retention crisis has led to a strong discourse around the need for teachers to 'build their resilience', which places the responsibility for coping at the feet of the individual teacher. Contemporary research, however, supports a social-ecological approach, which takes account of environmental influences within the resilience process.…

Being able to coordinate the perspectives of oneself and others is likely to be helpful in educational contexts. For example, teachers need flexible social perspective taking to understand their own perspectives and those of their students. Evidence suggests that reading facilitates social perspective taking because it involves readers…

Since the 1970s, a proliferation of research and concept analysis of resiliency/e has attempted to clarify whether it is a trait or a state. Based on this dualistic approach, studies have either operationalized "resiliency" as a personality trait or "resilience" as a dynamic state. The present review of the concept argues that…

This qualitative case study responds to calls for research on the ways critical reflection develops in preservice and novice teachers. While evaluating capacity to reflect is a dominant practice in teacher education, few studies explore empirically how different factors impact teachers' reflection. Building from earlier research that…

This study investigated the effect of explicit reading strategy instruction on reading comprehension, reading strategy use, reading motivation, and reading self-efficacy in Chinese university EFL learners. A total of 117 first-year university students were randomly assigned to either the experimental group or the control group. Students in the…

Science lessons in nature are appealing and potentially supportive of children's learning, but little is known about how and for whom they are effective. A within-subjects, experimental, mixed methods design was employed with 92 4th-graders to determine if, why and for whom science learning is better through outdoor, nature-based instruction (NBI)…