Outlines how an information company--the Institute for Scientific Information (ISI)--designed a new building to house its facility. Problems and deficiencies in the old work space were analyzed using a rigorous systems approach, and an open-plan system was devised to allow for optimum space utilization and energy efficiency. (CWM)

Pavlov's organism-in-the-environment model was adapted to a functional analysis of communication, expecially abstract and symbolic activities. A classification of discrimination response and reinforcement patterns was given. (CP)

Effectiveness of internal feedback systems on policy is analyzed in terms of a sample case: elimination of segregated dual schools in the South. Findings show that evaluation by policy implementers seems less successful than evaluation by external agents. (Author/AV)

Investigates user participation in the development of collaborative work systems that use technology. Discusses collaborative versus non-collaborative applications; explains design issues that enhance user satisfaction and productivity; and considers how much users should participate in information needs analysis and in systems analysis issues.…

The seven articles in this edition show that cost-benefit analysis is emerging from the confusion of the 1980s and is probably going to become the central tool of program evaluation in the future. The modern approach involves incorporating probability distributions into the cost-benefit analysis. None of the articles are specifically…

Presents brief case histories of the evolution and current status of two communication programs. Recommends 10 factors to consider in planning for the evolution and development of communication programs. (KEH)

Provides a framework for examining the programs required to meet the challenges of information management education along five dimensions: area of study; faculty and school base; core programs; education and orientation of coprofessionals and managers; and management education and orientation. Approaches for improving the value of information…

Tests the effect of school and school district size on a model of the process used by elementary school principals to allocate teachers. Finds that the decision-making model was appropriate across all sizes of schools and for small- and medium-size districts, but not for large school districts. (FMW)

Notes that rough-and-tumble play must be considered in the context of social values; has beneficial influences on children's cognitive and social development; and is distinguishable from aggression. Makes a case for the use of socializing techniques in conjunction with rough and tumble play. (LB)

Examines problems in Web-site design from the perspective of network analysis. In view of the similarity between the hypertext structure of Web pages and a generic network, network analysis presents concepts and theories that provide insight for Web-site design. Describes the problem of home-page location and control of number of Web pages and…

An invitation to explore innovative practices in program and system evaluation in a medium-sized school jurisdiction of approximately 11,000 students has resulted in a model with generative characteristics. This paper will describe the process, and several of the outcomes, when a generative evaluation approach is used to assess the effectiveness…

Since the 1940s, the Department of Veterans Affairs (VA) and its predecessor agencies have contracted with state approving agencies (SAA) to assess whether schools and training programs offer education of sufficient quality for veterans to receive VA education assistance benefits. SAAs are created or designated by state governments but are…

As an enterprise that relies heavily on state funding, public higher education has long seen its support rise and fall with the boom-and-bust cycle of the economy. This chapter examines how the University System of Maryland repositioned itself as a state system able to thrive in an era of permanently diminished resources and perpetually escalating…

Purpose: Most writings on Organizational Citizenship Behavior (OCB) to date have focused on analysis at the individual level and paid less attention to other analytical frameworks at the group level (i.e., team, unit, or organization). This article approaches OCB from the less conventional perspective of group-level activities and uses it to…

Although research studies in education show that use of technology can help student learning, its use is generally affected by certain barriers. In this paper, we first identify the general barriers typically faced by K-12 schools, both in the United States as well as other countries, when integrating technology into the curriculum for…