Purpose: This paper seeks to discuss the characteristics that shape a model to manage eLearning in a large, predominantly campus-based university. It focuses on how such a model can provide a sustainable approach to supporting eLearning for more than 40,000 students while still managing basic quality assurance for the University executive and the…

This paper outlines the genesis, limitations, and future directions for the Education Quality and Accountability Office (EQAO) in the province of Ontario. Recent assessment reforms are analyzed and examined in relation to broader Canadian and international literature. Research describing the impact of Ontario's large-scale assessment programs on…

The 1999 National Education Act emphasizes the importance of quality assurance and national education standards. The main principle of educational provision of high standard lies in recognition of the importance of assessment for enhancing educational quality and raising the standard. Such recognition has led to establishment in Thailand of the…

This article started as a debate between the two authors. Both authors present a series of propositions about quality standards in education research. Cook's propositions, as might be expected, not only concern the importance of experimental trials for establishing the security of causal evidence, but also include some important practical and…

Despite the proliferation of online education, concerns remain about the quality of online programmes. Quality assurance (QA) has become a prominent issue, not only for educational institutions and accreditors, but also for students and employers alike. This paper describes some of the rather unique QA processes used at Universitas 21 Global…

A laboratory experiment that provides students a hands-on introduction to the specific techniques of liquid chromatography-tandem mass spectrometry (LC-MS/MS) and electrospray ionization is presented. The students can thus practice the analytical principles of sample extraction, detection, quantification, and quality control using a fresh fish…

Within the fields of human performance technology (HPT), human resources management (HRM), and management in general, performance measurement is not only foundational but considered necessary at all phases in the process of HPT. In HPT in particular, there is substantial advice literature on what measurement is, why it is essential, and (at a…

Purpose: This study aims to present a general conceptual framework which can be used to evaluate quality and institutional performance in higher education. Design/methodology/approach: The quality of higher education is at the heart of the setting up of the European Higher Education Area. Strategic management is widely used in higher education…

Quality assurance in instructional development demands an exhaustive formative evaluation effort and applied testing. Unfortunately, this process is expensive and requires large numbers of user testers with characteristics similar to the intended audience. This article presents a procedure for increasing the efficiency of quality assurance efforts…

The present report is the product of an ENQA (European Association for Quality Assurance in Higher Education) Bologna Seminar "Quality Assurance in Transnational Education: from words to action" hosted by the Quality Assurance Agency (QAA, UK) in London in December, 2008. The seminar discussed the current trends in Transnational…

This is a book about quality and how to control quality through deliberate actions on the part of the professionals developing and implementing the instances of instruction available at an organization. Quality control theory favors no particular learning philosophy and is only directed towards aspects of how, what, where and when measurements are…

Both academic and non-academic institutions, such as businesses, have increasingly been interested in the use of information and communications technology (ICT) to support learning, otherwise termed e-learning. This interest has been fuelled by the new developments in ICT, such as multimedia and the Internet with its World Wide Web. Other…

Over the past few decades there has been a rise in the number of federally funded large scientific research initiatives, with increased calls to evaluate their processes and outcomes. This article describes efforts to evaluate such initiatives in one agency within the U.S. federal government. The authors introduce the Evaluation of Large…

In Spring 2006,. the NAEP Validity Studies (NVS) Panel was asked by the National Center for Education Statistics (NCES) to undertake a validity study to examine the quality of the NAEP Mathematics Assessments at grades 4 and 8. Specifically, NCES asked the NVS Panel to address five questions: (1) Does the NAEP framework offer reasonable content…

This report was prepared at the request of the Government of Malaysia (GOM) as a contribution to the long term development objectives for the university sector under the Ninth Malaysia Plan. The GOM is considering new policy directions to make the country a more competitive player in the world economy. Such a strategy will require bold innovations…