Using the Affiliations Unit of the University of Botswana as a case study, this paper explores how the operational milieu of an External Quality Assurance Agency (EQAA) impacts on its role and function. This milieu is described and selected frame factors are identified and evaluated, including the size of the country; the role of a hegemonic…

In the United Kingdom both institutions and government have taken initiatives to enhance student learning on a broad scale.

In both Britain and France, evaluation has been seen as one element of national strategies to internationalise higher education (HE), with the spread of evaluation indicating policy convergence. However, there are dangers in describing the cross-national adoption of evaluation as an instance of policy transfer in higher education. This article…

This study describes the process by which a circuit board manufacturing company became certified in an international quality control program known as ISO 9002. Particular attention is paid to how quality documents were made and used in actual practice and to the relationship between these standardized procedures (official literacies) and…

There are a variety of techniques that lecturers can use to get feedback on their teaching--for example, module feedback and coursework results. However, a question arises about how reliable and valid are the content that goes into these quality assurance metrics. The aim of this article is to present a new approach for collecting and analysing…

The introduction of subject benchmarking led to fears of increased external intervention in the activities of universities and a more restrictive view of institutional autonomy, accompanied by an undermining of the academic profession, particularly through the perceived threat of the introduction of a national curriculum for higher education. For…

This pilot study introduces a scale to assess structural knowledge in concept maps. The need to increase our understanding of structural knowledge through improved assessment is made evident in a review of research that indicates that its quality is related to problem-solving abilities. The new scale is derived from Biggs and Collis' (1982)…

This paper focuses on the development of work-based learning programmes within higher education in the UK. It explores how 'partnership' with employers came to be seen as a central aspect of this new form of provision. However, we suggest that this emphasis on partnership has been problematic. We focus, in particular, on three areas of concern.…

A major goal of the manufacturing industry is increasing product quality. The quality of a product is strongly associated with the condition of the cutting tool that produced it. Catching poor tool conditions early in the production will help reduce defects. However, with current CNC technology, manufacturers still rely mainly on the operator's…

For more than five years the Houston Public Library has collected statistics for measuring networked collections and services based on emerging guidelines. While the guidelines have provided authority and stability to the process, the clarification process continues. The development of information discovery software, such as federated search tools…

There has been considerable interest in national quality assurance process in Turkey following the pilot accreditation project of the Engineering College of the Middle East Technical University (METU) by the Accreditation Board for Engineering and Technology (ABET), in 2000. ABET accreditation of the Engineering Colleges of Bosphorus and Bilkent…

The article addresses the concept of quality assurance (QA) and its relation to quality in higher education which itself is a component of total quality management. It then examines the regulatory policies for higher education followed by the meaning of the concept of democracy in the South African Constitution and its impact and implications on…

Purpose: This article seeks to highlight the challenges and issues that face merging higher education institutions and also to outline some of the challenges in integrating the quality assurance systems during the pre-, interim and post-merger phases in a merged university. Design/methodology/approach: Case studies of merged and merging…

The presently reported part of the study gathered data on the academics' perceptions on quality in higher education (QHE) and investigated the general quality promotion (QP), quality assurance (QA), quality control (QC) and quality management (QM) strategies in the institutional level of a historically developing university (HDU), its Faculty of…

NAEYC asks members and other stakeholders in quality early childhood education to share their thinking with the Commission on NAEYC Early Childhood Program Standards and Accreditation Criteria on a number of questions concerning NAEYC's future accreditation system.