Some of the factors federal investigators and arbitrators use to distinguish between a voluntary quit and a constructive discharge are examined. Several guidelines university administrators can use to preempt and defend such claims are offered. The best way to avoid constructive discharge, it is suggested,is to conduct supervisory training. (MLW)

Outlines normal reactions to the death of a spouse, the needs and problems of the newly widowed, and techniques of helping the recently bereaved worker. Benefits of those involved in counseling, supervising, or advising employees are an investment in employee productivity, good personnel practices, and improving human relations. (Author)

Discusses implementation and results of a survey of library paraprofessionals conducted over two Internet listservs. Four questions focused on impact of technology on job duties/performance, changes in duties/roles as a result of budget constraints, effects of Internet availability, and whether job duties include those formerly handled by an MLS…

Emphasizing that behavior and attitude are what mark a professional, the status and impressions of library support personnel are examined. Focuses on the experiences of an MLS holder in a nonprofessional academic library position. Discusses treatment by librarians and other support staff and emerging communication among support personnel. (AEF)

Investigates the nature of paraprofessionals' work in original cataloging activities at ARL (Association of Research Libraries) institutions and compares findings with those of an earlier study. Findings reveal 77.1% of the cataloging department heads reported paraprofessional involvement in one or more cataloging activities. Reasons cited…

Nursing assistants (n=126) in a long-term care facility attended a workshop on abuse prevention and aggression reduction. Pre-posttest data showed attitude changes and a statistically significant decline in conflict with residents, although no change was found in resident aggression toward assistants. The workshop was rated excellent by 89% and…

Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…

The estimation of a managerial momentum model for 646 middle managers in a Canadian company showed a significant simultaneous interaction of performance, ambition, and rewards for women. However, women relied more than men on formal bidding for promotion, whereas men used information networks, slowing women's momentum and enabling men to offset…

Discusses relationship between social skill deficits and vocational problems for learning-disabled workers. Identifies social skill deficits of learning-disabled worker that can be a major factor in job failure and reviews efforts to develop more positive job-related social behaviors. Presents issues and recommendations to professionals serving…

Describes child care center directors' attempts to increase parents' respect for teachers and the professional recognition of teachers. (BB)

Describes a performance management approach to library personnel management that stresses communication, clarification of goals, and reinforcement of new practices and behaviors. Each phase of the evaluation process (preparation, rating, administrative review, appraisal interview, and follow-up) and special evaluations to be used in cases of…

Discusses difficulty of translating ambiguous affective statements into effective instructional materials and limitations of Mager's process of goal analysis. A comprehensive procedure is then proposed which takes an affective statement from an undefined state, to subcategories of performance, to a hierarchy of performance objectives. A two-year…

Exceptional students need to learn self-directed behavior and self-management procedures, in order to enhance their adaptability and problem-solving skills in work environments. An instructional model to teach adaptability skills focuses on decision-making, independent performance, self-evaluation, and autonomy. Several procedures to promote…

Discusses issues related to student employment in academic libraries. Topics include recruiting and hiring student workers, orientation and training, job descriptions and pay scales, supervision, evaluation, awards and recognition, and retaining student workers. (AEF)

Discusses changes needed in the curriculum of information science/library science education programs to keep pace with technological changes in the workplace. Competencies deemed necessary for professionals by practitioners, by library educators, and by employees are examined; options for specialization are described; and the need for work…