Presents simple methods for calculating the costs and benefits of training, consulting, and other human resource development interventions in a variety of settings. (JOW)

Changes in the insurance market combined with reduction in financial support make it an ideal time for educators to look at alternative approaches to purchasing insurance. The advantages and disadvantages of three approaches are analyzed. Net bidding is the most effective. (MD)

The breakup of the Bell System makes it necessary for educational administrators to understand the types of telecommunications services needed and what services and products are available. (MLF)

Suggestions are made to study the cost/benefit analysis of library unionization as one part of a rigorous analysis of this complex social issue; discussion of others factors involved. (AP)

In the Angoff standard setting procedure, subject matter experts (SMEs) estimate the probability that a hypothetical randomly selected minimally competent candidate will answer correctly each item comprising the test. In many cases, these item performance estimates are made twice, with information shared with SMEs between estimates. This…

Based on a decade of evaluation experience, the Center for Substance Abuse Treatment (CSAT) has developed the Integrated Evaluation Methods (IEM) Package, a series of conceptual and methodological applications to enhance CSAT-funded evaluation activities. Products in the IEM Package are organized within an evaluation framework constructed on the…

This study identified the key management issues for senior managers and heads of catering services in higher education in developing and reviewing catering services. The study was conducted with the involvement of 76 universities and colleges with evidence drawn from questionnaires covering the Excellence Model's 9 criteria, an Expert Working…

Community colleges are complex institutions serving a multitude of constituencies with dozens of programs and activities. However, this was not always the case; community colleges (once called junior colleges) were initiated a century ago with the focused purpose of providing the first two years of a four-year college education. The concept of…

The British iron and steel industry training board has developed a training approach called investment appraisal of training. This approach is a forward-looking appraisal in which the estimated costs ofthe proposed training activity are balanced against benefits accruing in fi nancial terms from improved performance. (DS)

Using double-glazed windows produced dramatic reductions in heat loss at Bigfork School in Minnesota, for a total heating cost savings of over 34 percent. (Author/MF)

The cost-performance evaluation of an on line free-text bibliographic retrieval system, SUPARS, is reported. Two measures of cost were used in the evaluation: a computer processing charge expressed in dollars, and the number of documents retrieved. The measure of performance was an estimate of the recall ratio. (11 references) (Author/SJ)

The authors present a model which, they claim, makes the internship an academic experience and greatly improves the communication patterns among all concerned. (WM)