These five papers are from a symposium facilitated by Ronald L. Jacobs on financial analysis of human resource development (HRD) at the 1995 Academy of Human Resource Development conference. "Return on Investment--Beyond the Four Levels!" (Jack J. Phillips) offers a modification of the Kirkpatrick model of evaluation for HRD in…

This paper assesses the impact of business practices on higher education institutional research activities. Institutions who have been implementing total quality management practices are gradually adopting a new method, process redesign, which focuses more on how to achieve improvements using less costly research methods and procedures. This study…

This paper examines the effectiveness of social services provided to Mexican immigrants in rural California. In addition, the paper offers recommendations for service delivery models and for rethinking the objectives of immigrant social policy. At the most basic level, current social program planning and associated analyses of policy options fail…

Recent studies of the effectiveness of the following types of job training programs were reviewed: mainstream job training (Comprehensive Employment and Training Act and Job Training Partnership Act programs); welfare-to-work; experimental; job training for specific population groups; and specific services. Special attention was paid to the…

Patterned after a previously successful Laborers-Associated General Contractors model named the Construction Skills Training Program, a demonstration project was implemented at five regional training centers. At least eight courses were created, combined, or revised. Four full-length audiovisual support pieces were completed. Three courses were…

Designed to aid decision makers at the Otselic Valley Central School (New York) in selecting the most cost-effective way of providing advanced courses to high school students, this study sought to identify the consequences of choosing a particular alternative so that better decisions could be made. This was done by comparing the cost and…

This manual is designed to provide primary health care program managers with guidance on how to use cost analysis and cost-effectiveness analysis as tools to achieve better understanding and management of resource flows. Although it has been prepared primarily for program managers at national, regional, and district levels, other health…

A study examined ways of reducing the costs of technical and vocational education in developing countries. The major study activities were as follows: an extensive literature search; interviews with individuals experienced in designing and delivering vocational programs for developing countries; field investigations in Thailand and Nigeria; and an…

From 1980 to 1991, the University of Alberta undertook systematic reviews of all its academic and support units mostly for program improvement purposes, but also to acquire information for planning and budget decisions. This report responds to a 1988 request to examine the University's 1980-1988 experience with program reviews and to recommend…

This guide provides information on basic skills needs and programs in the workplace and issues affecting basic skills provision from a British perspective. Section 1 aims to provide a context for workplace basic skills provision. Sections 2-7 provide practical suggestions and advice on the following topics: (1) marketing; (2) contacting employers;…

The research evidence supporting current beliefs in testing is summarized, and critical qualities that good assessment should exemplify and the current state of the research knowledge on how to produce good assessment are reviewed. Research has demonstrated the difficulties of achieving meaningful improvement in schools and the shortcomings of…

This paper explores issues that designers of learning environments should consider, omitting issues about knowledge learned and the social settings in which learning occurs that are addressed elsewhere. The perspective taken on design is to think of each decision in terms of its costs and benefits, an approach that may allow designers to minimize…

Compensatory education describes the special programs and services provided to students who are not succeeding in school and who do not qualify for special education. Educators define these students as "at risk"--at risk of school failure and a difficult transition to productive adult life. A recent study of compensatory education by the…

This report proposes reform recommendations in the Federal Student Loan Program that are intended to reduce government (and taxpayer) costs, allow for the incorporation of the National Service Initiative, and provide more flexible repayment terms for borrowers. The proposal provides for an evaluation period for direct government lending, the…

Since 1981, Chapter 1 of the Education Consolidation and Improvement Act has provided school districts with supplementary services funds for more than five million low-achieving students. Historically, schools have used "pull-out" programs to serve this population, but the provisions of the current legislation, the Hawkins-Stafford…