An e-Learning team within an insurance corporation established a research partnership with three researchers to inform the renewal and innovation of their e-Learning solution. The research focused on management's perceptions on the future of e-Learning, learners' perceptions of their use of the e-Learning system, and administrators' perceptions of…

Production planning and control (PPC) systems and operations performance measures are topics that students generally find both boring and difficult to understand. In the article, the authors present a production line game that they have found to be an effective tool to increase student interest in the topics as well as student comprehension. The…

Community psychologists have a long-standing interest in promoting systems change to improve the lives of individuals and communities. To more fully illuminate a multilevel model of those factors involved in the promotion of systems change, the current study examined individual- and organizational-level characteristics related to health care…

A vital aspect of performance measurement is the assurance that the service provided by the library or information service is valued by the users. Profiles of information use can help in the analysis of performance at a more detailed level than is normally practiced. The quality assurance toolkit described in this paper was designed to facilitate…

This document contains four papers presented at a symposium on leadership and management development moderated by Mark Porter at the 1996 conference of the Academy of Human Resource Development (AHRD). "Expanding Formative Experiences: A Critical Dimension of Leadership Deportment" (Gary D. Geroy, Jackie L. Jankovich) advocates focusing…

Examines the following essential skills for a successful electronic performance support systems design: (1) the ability to understand and assess human performance needs; (2) open-mindedness; (3) solid design skills; (4) human-computer interface design skills; (5) team leadership skills; and (6) microcomputer application design skills. (AEF)

This case study illustrates one of the many possible ways to implement Kaufman's Organizational Elements Model (1992, 2000) for identifying and aligning organizational results and the means to achieve them. The model was applied in the context of a needs assessment effort between the Florida State University's Office for Needs Assessment &…

Most of the time, technology in the classroom is a "we" or "they" issue: On one side are the people who deploy and operate the systems, on the other, the academics and staffers who use them. But, typically, on both sides, everyone is so busy trying to prepare for the next class or the next term that there's little opportunity…

Students are becoming accustomed to using the Internet as an information source that supplements or replaces the normal institutional and classroom handout. However, the use of full electronic books through the Internet or CD instead of a printed full text book is a uniquely different experience, not only for these students but also for academics…

The ability to interpret information from any source, and increasingly visual sources, is a vital skill for all graduates in contemporary culture. The development of the skills to read visual texts and communicate that understanding requires a certain level of critical thinking and reflection, skills which can only be developed over time, through…

The concept of Electronic Performance Support Systems (EPSS) is containing multimedia or computer based instruction components that improves human performance by providing process simplification, performance information and decision support system. EPSS has become a hot topic for organizational development, human resources, performance technology,…

Profiles Thomas F. Gilbert, a pioneer and influential leader in educational media and instructional technology, who is often cited as the founder of the field of performance technology. Discusses Gilbert's educational background and early interests, contributions to scholarship, awards, work as instructional-design consultant and performance…

Offers a framework that addresses training and performance relationships based on in-house skills development committees that are employee driven. Key elements include employee ownership of training; working partnerships between management and employees; continuous learning; and measurement of results that show relationships between classroom…

This study investigated how middle school teachers used an electronic performance support system (EPSS) and whether the use affected their work performance and attitudes toward computer technology. Discusses changes in task performance, change agents, collaborative design, technology support, training, computer accessibility, and implications for…

The George A. Smathers Libraries of the University of Florida is currently undergoing a major renovation. Library West, the building that houses the humanities and social sciences collection, will be gutted and expanded. The collection will be moved to off-site storage and the staff will be relocated for a two-year period. The reality of these…