Nearly every college and university has an array of student service entities. These services deal with such matters as admissions, residence life, tutoring, career planning, personal counseling, first year student issues, and other student matters. Unfortunately, disconnect often exists between the classroom and student service programs. This…

Introduction: Though literature on information and knowledge management is vast, there is much confusion concerning the meaning of these terms. Hence, this article should give some orientation and work out the main aspects of information and knowledge management. Method: An author co-citation analysis, which identified the main dimensions of…

This paper develops a practical guideline for intellectual capital measuring and reporting in the context of teacher education institutions. Intellectual capital is obviously the foundation for knowledge-centric organizations like teacher training colleges. According to Bertrand Russell: "The defense of the state in all civilized countries is…

Purpose: To propose and evaluate a novel management structure that encourages knowledge sharing across an organization. Design/methodology/approach: The extant literature on the impact of organizational culture and its link to management structure is examined and used to develop a new knowledge sharing management structure. Roadblocks to…

This article proposes that a major problem limiting an organization's ability to develop organizational learning capacity is of organizational amnesia. To understand organizational amnesia, it is necessary to look at the various ways that organizational learning is defined. Organizational learning is not merely the process of acquiring knowledge.…

The ability to generate and process information, and hence the availability of knowledge has increasingly shifted to the foreground of the new knowledge societies. At the same time, traditional systems of knowledge production (science) and knowledge reception (professions) are subjected to a steady loss of legitimacy. Within this context,…

Using concepts from Davenport and Prusak's "Working Knowledge" and other recent research on knowledge management, this article discusses the processes through which institutional knowledge is created, managed and transferred throughout the university and ways in which institutional researchers can improve these processes. A special emphasis is…

Problem Based Learning offers many benefits to students' learning, however, the design and implementation of effective problem based learning (PBL) is not trivial. Central to effective implementation of PBL are the problem design and group working of the students. Design of good problems requires that the learning outcomes of the subject are…

This report details five principles for creating powerful classrooms and offers a new vision for professional development: (1) High Structure; (2) High Challenge; (3) Intensity; (4) Intentionality and Learning How to Learn; and (5) Inquiry and Making Learning Visible. Included are recommendations drawn from the work of the 11 community college…

The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…

The purpose of this article is to improve our understanding of data-driven decision-making strategies that are initiated at the district or system level. We apply principal-agent theory to the analysis of qualitative data gathered in a case study of 4 urban school systems. Our findings suggest educators at the school level need not only systemic…

This article presents an interview with Mark David Milliron, board chair of the Institute for the Study of Knowledge Management in Education, a trustee with Western Governors University, and a member of the advisory board for the University of Texas (UT) TeleCampus. He is also president and CEO of Catalyze Learning International, a private…

Purpose: The purpose of this paper is to present how the Regional Centres of Expertise (RCE) Graz-Styria as well as RCEs as instruments can contribute to regional development. The RCE Graz-Styria is representing a case study of Central European RCEs. Design/methodology/approach: The paper describes the development process of RCE Graz-Styria.…

Purpose: The purpose of this paper is to describe the unique collaborative process initiated at the University of Regina in Saskatchewan, Canada, to develop a Regional Centre of Expertise (RCE) on Education for Sustainable Development (ESD) through the United Nations University-Institute of Advanced Studies (UNU-IAS). Design/methodology/approach:…

This article explores issues raised in knowledge transformation processes through three separate, but related lenses. It starts with a discussion of the relationship between knowledge transformation and research outputs. In so doing, it encompasses both direct research outputs, that is research reports and papers in journals, and indirect outputs,…